Add a push application record
task brazil Updated Sep 10, 2026 1 min read mobsdk-and-add-push-app.md
You must enter your Google Firebase Cloud Messaging server key in your push application record to use push notifications in a Mobile SDK application that leverages Virtual Agent and push notifications.
Before you begin
Role required: admin
This record is stored in the Push Application [sys_push_application] table.
Procedure
-
Navigate to System Notification > Push > Push Application.
-
Select New to add a new record.
-
In the Display Name and Name fields, enter the name of your application.
-
In the Push field, change the value from REST API to Direct.
-
In the Google tab, paste your Google Firebase server key in the API Key field.
-
Select Submit.
40 lines · 1.5 KB
--- title: Add a push application record description: You must enter your Google Firebase Cloud Messaging server key in your push application record to use push notifications in a Mobile SDK application that leverages Virtual Agent and push notifications. locale: en-US canonical_url: https://www.servicenow.com/docs/r/api-reference/developer-guides/mobsdk-and-add-push-app.html release: brazil product: Developer Guides classification: developer-guides topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Setting up push notifications on your ServiceNow instance, Configure push notifications, Mobile SDK Developer Guide - Android, Developer guides, API implementation and reference] --- # Add a push application record You must enter your Google Firebase Cloud Messaging server key in your push application record to use push notifications in a Mobile SDK application that leverages Virtual Agent and push notifications. ## Before you begin Role required: admin This record is stored in the Push Application \[sys\_push\_application\] table. ## Procedure 1. Navigate to **System Notification** > **Push** > **Push Application**. 2. Select **New** to add a new record. 3. In the **Display Name** and **Name** fields, enter the name of your application. 4. In the **Push** field, change the value from **REST API** to **Direct**. 5. In the **Google** tab, paste your Google Firebase server key in the **API Key** field. 6. Select **Submit**.
| title | Add a push application record |
| description | You must enter your Google Firebase Cloud Messaging server key in your push application record to use push notifications in a Mobile SDK application that leverages Virtual Agent and push notifications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/api-reference/developer-guides/mobsdk-and-add-push-app.html |
| release | brazil |
| product | Developer Guides |
| classification | developer-guides |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Setting up push notifications on your ServiceNow instanceConfigure push notificationsMobile SDK Developer Guide - AndroidDeveloper guidesAPI implementation and reference |