Add a push application record
task brazil Updated Sep 10, 2026 1 min read mobsdk-ios-add-push-app.md
You must create a push application record and enter your Apple Push Notification certificate in that record to use push notifications in a Mobile SDK application that leverages Virtual Agent and push notifications.
Before you begin
Role required: admin
This record is stored in the Push Application [sys_push_application] table.
Procedure
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Navigate to System Notification > Push > Push Application.
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Select New to add a new record.
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In the Display Name and Name fields, enter the name of your application.
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In the Push field, change the value from REST API to Direct.
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In the iOS tab, select the search icon to the left of the Certificate field and select the certificate that you created.
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Select Submit.
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--- title: Add a push application record description: You must create a push application record and enter your Apple Push Notification certificate in that record to use push notifications in a Mobile SDK application that leverages Virtual Agent and push notifications. locale: en-US canonical_url: https://www.servicenow.com/docs/r/api-reference/developer-guides/mobsdk-ios-add-push-app.html release: brazil product: Developer Guides classification: developer-guides topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Setting up push notifications on your ServiceNow instance, Configure push notifications, Mobile SDK Developer Guide - iOS, Developer guides, API implementation and reference] --- # Add a push application record You must create a push application record and enter your Apple Push Notification certificate in that record to use push notifications in a Mobile SDK application that leverages Virtual Agent and push notifications. ## Before you begin Role required: admin This record is stored in the Push Application \[sys\_push\_application\] table. ## Procedure 1. Navigate to **System Notification** > **Push** > **Push Application**. 2. Select **New** to add a new record. 3. In the **Display Name** and **Name** fields, enter the name of your application. 4. In the **Push** field, change the value from **REST API** to **Direct**. 5. In the **iOS** tab, select the search icon to the left of the **Certificate** field and select the certificate that you created. 6. Select **Submit**.
| title | Add a push application record |
| description | You must create a push application record and enter your Apple Push Notification certificate in that record to use push notifications in a Mobile SDK application that leverages Virtual Agent and push notifications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/api-reference/developer-guides/mobsdk-ios-add-push-app.html |
| release | brazil |
| product | Developer Guides |
| classification | developer-guides |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Setting up push notifications on your ServiceNow instanceConfigure push notificationsMobile SDK Developer Guide - iOSDeveloper guidesAPI implementation and reference |