Enable or disable AI skills

task brazil Updated Nov 6, 2026 1 min read enable-or-disable-now-assist-for-code-skills.md
Raw file servicenow.com

Learn to enable and disable ServiceNow Otto for Code skills.

Before you begin

Role required: admin

About this task

Important: This generative AI skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see AI agents, skills, and agentic workflows on by default.

You can enable or disable ServiceNow Otto for Code skills.

Procedure

  1. Navigate to All > AI Admin Hub.

  2. Go to the AI Skills tab and select Creator.

    A list of all generative AI skills for Creator is displayed.

    [Omitted image "soc-enable-disable-skills.png"] Alt text: Enable or disable ServiceNow Otto for code skills.

  3. To enable or disable a skill:

    • Select Turn on to enable a skill.

      The skill is enabled for all users.

    • Select Deactivate skill to disable a skill.

      A prompt appears asking you to confirm skill deactivation. Select Deactivate to disable the skill.

      The skill is disabled for all users.

Parent Topic:Configuring ServiceNow Otto for Code

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