Formatting results

concept brazil Updated Sep 10, 2026 1 min read c_FormattingResults.md

The description element in the returned RSS xml can be formatted by setting the URL parameter sysparm_format=true and specifying the format string in the property glide.rss.description_format.

By default, when the URL parameter is present, the description element will be formatted to contain the field label and value using the following format string:

XML

<b>{1}</b>: {2}<br/>

{0} - field name
{1} - field label
{2} - field value

This default format string can be overridden using the property glide.rss.description_format. An example of the formatted RSS feed can be seen in the following screen capture from Firefox:

[Omitted image "RssFormat.png"] Alt text:

Parent Topic:RSS feed generator

36 lines · 1.5 KB Wrap lines

---
title: Formatting results
description: The description element in the returned RSS xml can be formatted by setting the URL parameter sysparm\_format=true and specifying the format string in the property glide.rss.description\_format.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/api-reference/web-services/c\_FormattingResults.html
release: brazil
product: Web Services
classification: web-services
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Feed generator, RSS web service, Inbound, Web services, API implementation, API implementation and reference]
---

# Formatting results

The description element in the returned RSS xml can be formatted by setting the URL parameter **sysparm\_format=true** and specifying the format string in the property **glide.rss.description\_format**.

By default, when the URL parameter is present, the description element will be formatted to contain the field label and value using the following format string:

```
<b>{1}</b>: {2}<br/>

```

-   \{0\} - field name
-   \{1\} - field label
-   \{2\} - field value

This default format string can be overridden using the property **glide.rss.description\_format**. An example of the formatted RSS feed can be seen in the following screen capture from Firefox:

\[Omitted image "RssFormat.png"\] Alt text:

**Parent Topic:**[RSS feed generator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/api-reference/web-services/c_RSSFeedGenerator.md)