Getting started with ODBC

concept brazil Updated Sep 10, 2026 1 min read c_GettingStartedWithODBC.md
Raw file servicenow.com

Before installing the ODBC driver, create an ODBC user account, assign the odbc role, and define an ACL rule for the odbc role.

Note: Before downloading and installing the ODBC driver, review the requirements to ensure that your configuration is compatible.

  1. Create an ODBC user account and assign the odbc role
    The ODBC driver communicates with your ServiceNow instance as a specific user. Create an ODBC user account and assign the odbc role to enable the user to communicate via ODBC.
  2. Define an ACL rule for the odbc role
    Define an ACL rule for the odbc role to provide read access to the incident table. You can create other ACL rules for the odbc role to provide read access to other tables.

Parent Topic:Create data sources from other apps using ODBC driver

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