Troubleshoot a null response in a C Sharp integration
concept brazil Updated Sep 10, 2026 1 min read c_Troubleshoot.md
Receiving a null response from ServiceNow's web service.
If you are receiving a "null" response from your web service in your client code, then you may have missed the step in this tutorial for setting the elementFormDefault setting to "False".
Remember to recompile your code against the WSDL after you have changed this setting and saved it.
Parent Topic:Web services C Sharp .NET end to end tutorial
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--- title: Troubleshoot a null response in a C Sharp integration description: Receiving a null response from ServiceNow's web service. locale: en-US canonical_url: https://www.servicenow.com/docs/r/api-reference/web-services/c\_Troubleshoot.html release: brazil product: Web Services classification: web-services topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [.NET tutorial, Examples, Inbound, Web services, API implementation, API implementation and reference] --- # Troubleshoot a null response in a C Sharp integration Receiving a null response from ServiceNow's web service. If you are receiving a "null" response from your web service in your client code, then you may have missed the step in this tutorial for setting the elementFormDefault setting to "False". Remember to recompile your code against the WSDL after you have changed this setting and saved it. **Parent Topic:**[Web services C Sharp .NET end to end tutorial](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/api-reference/web-services/c_CSharpNETEndEnd.md)
| title | Troubleshoot a null response in a C Sharp integration |
| description | Receiving a null response from ServiceNow's web service. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/api-reference/web-services/c\_Troubleshoot.html |
| release | brazil |
| product | Web Services |
| classification | web-services |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | .NET tutorialExamplesInboundWeb servicesAPI implementationAPI implementation and reference |