Create a client extension point

task brazil Updated Sep 10, 2026 2 min read create-client-ext-pt.md
Raw file servicenow.com

Create a client extension point that you can place in the UI scripts in the application code. By placing the client extension point, you designate the specific location in the application code where data or objects can be sent to a customization, and where data is returned.

Before you begin

Role required: admin or the specific role for the developer or administrator of the application

Note: To learn about application-specific administrator roles and delegated development, see Access control rules in application administration apps and Delegated development and deployment.

About this task

Define the content and structure for an extension point. This definition should describe how a customization should be structured, how it interacts with the application code, and how the data that is returned by a customization at the extension point is processed.

By creating a good definition, you provide a structure for your extension points.

Procedure

  1. Navigate to All > System Extension Points > Client Extension Points.

  2. Click New.

  3. On the form, fill in the fields.

Field

Description

Name

Unique name for the extension point. The name can be up to 100 alphanumeric characters, including special characters.

API Name

Name of the extension point API that is pre-pended with the application scope to which it applies. This is a system-assigned name and cannot be changed.

Application

Application scope against which the extension point is assigned. This is system-assigned and cannot be changed. For more information about the protections that are offered by the use of scoping, see Application scope.

Restrict to this scope

Option for restricting the extension point to the application scope only.

Allow access over AJAX/REST

Option for enabling access to the client extension point over AJAX or REST. To learn more about these development architectures and techniques, see AJAX scripts and REST APIs.

Description

Requirements for the custom UI script, such as how the UI script should be structured and how it should operate with the application code.

Example

Example of how a custom UI script that interacts with this extension point should be structured so it operates with the application code.

4. Click **Submit**.

Parent Topic:Creating and adding a client extension point

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