Assign Developer Sandboxes packs

task brazil Updated Sep 23, 2026 2 min read assign-dsb-packs-aemc.md
Raw file servicenow.com

Assign Developer Sandboxes packs to managed instances from the App Engine Management Center (AEMC).

About this task

Developer Sandboxes are packaged in increments of 10, called packs. For more information about Developer Sandboxes entitlements and limits, see Developer Sandboxes entitlements.

Before you begin

Warning: Developer Sandboxes pack assignments are permanent after they are submitted. Plan your sandbox pack assignment before you begin to avoid unintentional assignment.

  • The Developer Sandboxes Licensing plugin (com.glide.dsb.licensing) must be installed on your controller instance.
  • The Developer Sandboxes plugin (com.glide.dsb) must be installed on the instances you want to assign Developer Sandboxes packs to.
  • Multi-Instance Management is required for assigning Developer Sandboxes licenses. It depends on the Multi-Instance Setup app (sn-app-amf), which must be installed separately from the ServiceNow® Store. This app is not a dependency of the com.glide.dsb.licensing plugin and is not installed automatically. For details on adding managed instances, see Connecting controller and managed instances.

Role required: sn_dsb_commons.sandbox_license_admin or admin, plus app_engine_admin

Procedure

  1. Navigate to All > App Engine > Administration > App Engine Management Center.

  2. Select the Developer Sandboxes page.

    [Omitted image "dsb-assignment-page.png"] Alt text: Developer Sandboxes page in AEMC that displays the number of purchased, unassigned, and free sandbox packs that you have, and which instances have packs already assigned.

  3. Select Assign sandboxes.

  4. In the Instance field, select the instance to assign Developer Sandboxes packs to.

    Multi-Instance Management is required for assigning Developer Sandboxes licenses. It depends on the Multi-Instance Setup app (sn-app-amf), which must be installed separately from the ServiceNow® Store. This app is not a dependency of the com.glide.dsb.licensing plugin and is not installed automatically. For details on adding managed instances, see Connecting controller and managed instances.

    The Assign sandboxes modal displays Ready by the instance name to indicate that the selected instance can be assigned sandboxes (has the prerequisite Developer Sandboxes required plugins installed and Multi-Instance Management configured). When an instance does not meet the requirements for sandbox assignment, an error message appears.

    [Omitted image "dsb-assignment-instance-ready.png"] Alt text: Assign sandboxes modal with an instance selected that is a managed instance.

  5. Select the plus icon [Omitted image "dsb-add-icon.png"] Alt text: to add packs or the minus icon [Omitted image "dsb-remove-icon.png"] Alt text: to remove packs.

    The maximum number of packs you can assign to an instance is 3 (30 sandboxes).

  6. If a free pack is available, toggle on the switch to allocate the 4 free sandboxes to the selected instance.

  7. Select the check box I understand that assignments are permanent.

  8. Select Save.

Result

You have assigned Developer Sandboxes packs.

What to do next

For more information about Developer Sandboxes, see Developer Sandboxes.

Parent Topic:Managing app development using the App Engine Management Center

Keywords Assign Developer Sandboxes packsAssign Developer Sandboxes packs in AEMCDeveloper SandboxesApp Engine Management CenterAEMCDeveloper Sandboxes license assignmentAssign DSB packs in AEMC
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