Configure your pipeline environments

task brazil Updated Sep 10, 2026 1 min read config-pipeline-environments.md
Raw file servicenow.com

Set up your app development production and non-production environments (for example, development, test, and/or staging) by adding the URLs and credentials used to access each instance.

Before you begin

Role required: admin

Note: Only users with the System Administrator (admin) role can define instance credentials for environments. Users with the App Engine Administrator [sn_app_eng_notify.app_engine_admin] role can view environment records; however, the Instance credential field is not visible.

Procedure

  1. In your production instance, navigate to All > App Engine > Pipelines and Deployments > Environments.

  2. Select New.

    [Omitted image "new-environment-purple.png"] Alt text: Creating a new environment

  3. On the form, fill in the fields.

Field

Description

Name

Name of the environment. Enter a name that distinguishes the instance as a development, test, or production environment. For example, if you're defining a development environment, you could include Dev in the name.

Instance Type

The type of environment you are defining:- Sandbox

  • Development
  • Testing
  • Staging
  • Production

Instance URL

Web address of your ServiceNow instance.

Instance ID

The instance_id sys_property for the instance.Note: The Instance ID is automatically generated when you complete all of the other fields and select Validate.

Application

Application scope of the environment.

Instance credential

Authentication data related to the instance that you're configuring as an environment.Note: If you are using OAuth 2.0 credentials, select the appropriate credential for the instance record. For example, on your development instance record, select the OAuth Dev credential, and for your test instance record, select the OAuth Test credential.

Is Controller?

Identifies if this instance is a controller. This should be selected for the production environment record where you plan to manage deployment requests. For more information, see Configure your controller instance.

4. Select **Submit**.
  1. Repeat the previous steps as you define each remaining environment in your pipeline.

    For example, if you defined a production environment, repeat the procedure again to define a development environment. Then repeat the procedure once more to define a test environment.

Parent Topic:Pipelines and Deployments configuration tasks

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