Create an insight rule
task brazil Updated Sep 10, 2026 1 min read create-insight-rule.md
Create an insight rule to generate custom insights for an automation business process.
Before you begin
This task must be performed in the classic environment.
Role required: sn_ac.automation_technical_user or sn_ac.automation_admin
About this task
When an insight rule is processed, it generates an insight. Insights appear on the Insights widget in the Executions dashboard of Automation Center Workspace.
Procedure
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Navigate to All > Automation Center > Administration > Insight Rules.
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Select New.
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On the form, fill in the fields.
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Select Submit.
- Create an insight trigger
Create an active insight trigger so that you can run the related insight rule. - Write a script for an automation message variable
Write JavaScript code input for variables that are added in the message of an insight rule.
Parent Topic:Working with automations
Related topics
52 lines · 2.1 KB
--- title: Create an insight rule description: Create an insight rule to generate custom insights for an automation business process. locale: en-US canonical_url: https://www.servicenow.com/docs/r/application-development/automation-center/create-insight-rule.html release: brazil product: Automation Center classification: automation-center topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Working with automations, Use, Automation Center, Discover, AI Workflow Factory Prime, Agentic app development, Building applications] --- # Create an insight rule Create an insight rule to generate custom insights for an automation business process. ## Before you begin This task must be performed in the classic environment. Role required: sn\_ac.automation\_technical\_user or sn\_ac.automation\_admin ## About this task When an insight rule is processed, it generates an insight. Insights appear on the Insights widget in the Executions dashboard of Automation Center Workspace. ## Procedure 1. Navigate to **All** > **Automation Center** > **Administration** > **Insight Rules**. 2. Select **New**. 3. On the form, fill in the fields. 4. Select **Submit**. - **[Create an insight trigger](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/automation-center/create-insight-trigger.md)** Create an active insight trigger so that you can run the related insight rule. - **[Write a script for an automation message variable](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/automation-center/create-message-variable-auto-center.md)** Write JavaScript code input for variables that are added in the message of an insight rule. **Parent Topic:**[Working with automations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/automation-center/automations.md) **Related topics** [Insight rule form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/automation-center/insight-rule-form.md)
| title | Create an insight rule |
| description | Create an insight rule to generate custom insights for an automation business process. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/application-development/automation-center/create-insight-rule.html |
| release | brazil |
| product | Automation Center |
| classification | automation-center |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Working with automationsUseAutomation CenterDiscoverAI Workflow Factory PrimeAgentic app developmentBuilding applications |