Configure web search

---
title: Configure web search
description: Enable the web search tool so that Build Agent can search the public web and retrieve relevant information when responding to queries.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/application-development/ba-configure-settings.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [web search, build agent, web search tool, ServiceNow Otto, AI Agents, generative AI, agentic AI]
breadcrumb: [Configure, Build Agent, Build, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Configure web search

Enable the web search tool so that Build Agent can search the public web and retrieve relevant information when responding to queries.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **App Development** > **ServiceNow Studio** or **All** > **App Development** > **ServiceNow IDE**.

2.  Select the Conversations icon \[Omitted image "ba-sns-otto-nav-icon.png"\] Alt text: in the Navigator panel to open Build Agent.

3.  Select the Settings icon \[Omitted image "ba-settings-icon.png"\] Alt text: in the Build Agent chat panel.

    \[Omitted image "ba-settings-panel-1.png"\] Alt text: Build Agent panel showing the greeting message and Settings button

4.  In the **General** tab, turn on **Enable web search**.


## What to do next

For more information about the web search tool, see [Build Agent tools](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/build-agent-tools.md).

**Parent Topic:**[Build Agent configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/configure-build-agent.md)