Create a work item
task brazil Updated Sep 30, 2026 1 min read create-a-work-item.md
Have an agent plan a task in plan mode, and then save that plan as a work item in your project. You agree on an explicit plan before the agent makes any code changes.
Before you begin
Role required: admin
The Agent Chat Harness panel is open. For ways to open it, see Agent chat harness.
Procedure
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Switch the chat panel to plan mode by toggling the plan mode option in the input toolbar.
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Enter a description of what you want to build or fix.
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Press Enter.
The agent processes the task and produces a structured plan of action.
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When Lux Lab prompts you to create a work item from the plan, select Create Work Item.
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To have the agent begin executing the plan, select Start Implementation on the new work item.
Result
Lux Lab saves the plan as a work item file in your project.
Keywords Create a work item
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---
title: Create a work item
description: Have an agent plan a task in plan mode, and then save that plan as a work item in your project. You agree on an explicit plan before the agent makes any code changes.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/application-development/create-a-work-item.html
release: brazil
topic_type: task
last_updated: "2026-09-30"
reading_time_minutes: 1
keywords: [Create a work item]
breadcrumb: [Work items, Exploring Lux Lab, Lux Lab, Building pro-code applications, Developing your application, Classic app development, Building applications]
---
# Create a work item
Have an agent plan a task in plan mode, and then save that plan as a work item in your project. You agree on an explicit plan before the agent makes any code changes.
## Before you begin
Role required: admin
The Agent Chat Harness panel is open. For ways to open it, see [Agent chat harness](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/agent-chat-harness.md).
## Procedure
1. Switch the chat panel to plan mode by toggling the plan mode option in the input toolbar.
2. Enter a description of what you want to build or fix.
3. Press Enter.
The agent processes the task and produces a structured plan of action.
4. When Lux Lab prompts you to create a work item from the plan, select **Create Work Item**.
5. To have the agent begin executing the plan, select **Start Implementation** on the new work item.
## Result
Lux Lab saves the plan as a work item file in your project.
| title | Create a work item |
| description | Have an agent plan a task in plan mode, and then save that plan as a work item in your project. You agree on an explicit plan before the agent makes any code changes. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/application-development/create-a-work-item.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-30 |
| reading_time_minutes | 1 |
| keywords | Create a work item |
| breadcrumb | Work itemsExploring Lux LabLux LabBuilding pro-code applicationsDeveloping your applicationClassic app developmentBuilding applications |