Plan your application development

concept brazil Updated Sep 10, 2026 1 min read plan-your-app-development.md
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The planning process is the most important step in building an application. Thinking through design and configuration before building has both immediate and long-term benefits for the application.

Fit for the ServiceNow AI Platform

Not every application idea is a good fit for the ServiceNow AI Platform. During the planning stage, consider what makes an application a good or a poor fit for the ServiceNow AI Platform. Keep the good fit characteristics in mind while planning the application.

Good fit

Poor fit

  • Simple forms
  • Task management
  • Request management
  • Spreadsheet-driven processes
  • Repeatable processes
  • Third-party integrations
  • Orchestration of multiple systems
  • Single experience from functions in multiple systems
  • Web and mobile access to the same apps and data simultaneously
  • Unstructured data
  • Unrepeatable processes
  • Content that needs graphics processing
  • Streaming audio or video
  • Highly customized user interface
- **[Plan before you build](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/plan-before-you-build.md)** Essentially, an application is a digital program that supports user tasks. Some actions you take when building an application might be irreversible. Be aware of these actions and plan for them in advance. - **[Manage app development](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/manage-app-development.md)** Govern app development on the ServiceNow AI Platform.

Parent Topic:Exploring professional development

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