Configure automated root cause analysis
Configure automated root cause analysis from the process configuration record.
Before you begin
Role required:sn_process_mining_admin, sn_process_mining_power_user, or sn_process_mining_analyst
Procedure
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Navigate to All > Process Mining > Process Configurations.[Omitted image "rca-configure.png"] Alt text: Automated root cause analysis form
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Open the process configuration for which you want to configure the automated root cause analysis.
Alternately, you can also choose to create a new process configuration by selecting New. For more information, see Create process configuration using Classic view to set it in the Classic view and Configure investigative features to set it from the guided Process Configurations set up.
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On the Automated Root Cause Analysis tab, select the fields that you want to include in the analysis.
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Select Submit or Update.
Result
Automated root cause analysis is configured for the table.
Parent Topic:Automated root cause analysis
---
title: Configure automated root cause analysis
description: Configure automated root cause analysis from the process configuration record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/application-development/process-mining/config-finding-def-auto-rca.html
release: brazil
product: Process Mining
classification: process-mining
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Automated root cause analysis, Analyzing and getting process insights, Use, Process Mining, Discover, AI Workflow Factory Prime, Agentic app development, Building applications]
---
# Configure automated root cause analysis
Configure automated root cause analysis from the process configuration record.
## Before you begin
Role required:sn\_process\_mining\_admin, sn\_process\_mining\_power\_user, or sn\_process\_mining\_analyst
## Procedure
1. Navigate to **All** > **Process Mining** > **Process Configurations**.\[Omitted image "rca-configure.png"\] Alt text: Automated root cause analysis form
2. Open the process configuration for which you want to configure the automated root cause analysis.
Alternately, you can also choose to create a new process configuration by selecting **New**. For more information, see [Create process configuration using Classic view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/create-process-config.md) to set it in the Classic view and [Configure investigative features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/investigative-features.md) to set it from the guided Process Configurations set up.
3. On the **Automated Root Cause Analysis** tab, select the fields that you want to include in the analysis.
4. Select **Submit** or **Update**.
## Result
Automated root cause analysis is configured for the table.
**Parent Topic:**[Automated root cause analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/auto-rca.md)
| title | Configure automated root cause analysis |
| description | Configure automated root cause analysis from the process configuration record. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/application-development/process-mining/config-finding-def-auto-rca.html |
| release | brazil |
| product | Process Mining |
| classification | process-mining |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Automated root cause analysisAnalyzing and getting process insightsUseProcess MiningDiscoverAI Workflow Factory PrimeAgentic app developmentBuilding applications |