Create process configuration using Process Configuration Builder
Process configuration helps you configure preferences for a process table. This configuration assists you when creating projects using the configured table. It streamlines the project creation process by providing a ready-made framework tailored to your organization's needs. Importantly, completing the process configuration allows you to independently create projects, even if you do not have prior experience with process mining.
Before you begin
Role required: sn_process_mining_power_user or sn_process_mining_admin
Important: Process configuration is not available for Agentic AI data.
Procedure
-
Navigate to Workspaces > Process Mining Workspace.
-
On the left of the page, select the Process configurations icon ([Omitted image "icon-process-config.png"] Alt text: Process configuration builder).
[Omitted image "process-config-1.png"] Alt text: Process configuration builder
The page displays the following information:
- [Omitted image "icon-a.png"] Alt text: Label for section A: Process configurations icon
- [Omitted image "icon-b.png"] Alt text: Label for section B: Process configurations help icon
- [Omitted image "icon-c.png"] Alt text: Label for section C: Read-only process configuration templates from content pack applications
- [Omitted image "icon-d.png"] Alt text: Label for section D: List of tables for which the configuration is created
- [Omitted image "icon-e.png"] Alt text: Label for section E: Button that enables you to create a new configuration
- [Omitted image "icon-f.png"] Alt text: Label for section F: Information displayed after selecting the information icon ([Omitted image "icon-b.png"] Alt text: Label for section B)
-
Select Create New.
The New process configuration dialog box is displayed.
[Omitted image "new-pr-config.png"] Alt text: New process configuration dialog box
If a content pack application is installed for a process, the following dialog box is displayed.
[Omitted image "new-pr-config-cp.png"] Alt text: New process configuration dialog box
-
Select a table.
-
Select the Start with pre-built content pack template option if you want to use the content pack template.
Note: This option is available only if a content pack application is installed for a process.
For more information about process configurations using content packs, see Create process configurations using content packs.
-
Select Get started.
Important:
Only one process configuration is allowed per table. Before creating a process configuration for a table, ensure that process configuration isn’t yet created for that table. If a configuration is available for the table, use the configuration. You can edit the configuration by opening the table from the Configurations list.
The Process details page is displayed.
- Configure process details
Describe the process to get help with further configuration and enhance the quality of the project setup and analysis. - Configure recommendations setup
Set up recommendations to simplify project creation and get help in the analysis. - Configure investigative features
Configure investigative features to set advanced analytics features for a process. - Configure impact metrics
Configure the Key Performance Indicators (KPIs) for this process. - Configure improvement opportunities
Create a library of inefficiencies to identify the improvement opportunities for your project.
Parent Topic:Creating process configuration
---
title: Create process configuration using Process Configuration Builder
description: Process configuration helps you configure preferences for a process table. This configuration assists you when creating projects using the configured table. It streamlines the project creation process by providing a ready-made framework tailored to your organization's needs. Importantly, completing the process configuration allows you to independently create projects, even if you do not have prior experience with process mining.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/application-development/process-mining/process-config-builder.html
release: brazil
product: Process Mining
classification: process-mining
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Creating process configuration, Use, Process Mining, Discover, AI Workflow Factory Prime, Agentic app development, Building applications]
---
# Create process configuration using Process Configuration Builder
Process configuration helps you configure preferences for a process table. This configuration assists you when creating projects using the configured table. It streamlines the project creation process by providing a ready-made framework tailored to your organization's needs. Importantly, completing the process configuration allows you to independently create projects, even if you do not have prior experience with process mining.
## Before you begin
Role required: sn\_process\_mining\_power\_user or sn\_process\_mining\_admin
**Important:** Process configuration is not available for Agentic AI data.
## Procedure
1. Navigate to **Workspaces** > **Process Mining Workspace**.
2. On the left of the page, select the Process configurations icon \(\[Omitted image "icon-process-config.png"\] Alt text: Process configuration builder\).
\[Omitted image "process-config-1.png"\] Alt text: Process configuration builder
The page displays the following information:
- \[Omitted image "icon-a.png"\] Alt text: Label for section A: Process configurations icon
- \[Omitted image "icon-b.png"\] Alt text: Label for section B: Process configurations help icon
- \[Omitted image "icon-c.png"\] Alt text: Label for section C: Read-only process configuration templates from content pack applications
- \[Omitted image "icon-d.png"\] Alt text: Label for section D: List of tables for which the configuration is created
- \[Omitted image "icon-e.png"\] Alt text: Label for section E: Button that enables you to create a new configuration
- \[Omitted image "icon-f.png"\] Alt text: Label for section F: Information displayed after selecting the information icon \(\[Omitted image "icon-b.png"\] Alt text: Label for section B\)
3. Select **Create New**.
The New process configuration dialog box is displayed.
\[Omitted image "new-pr-config.png"\] Alt text: New process configuration dialog box
If a content pack application is installed for a process, the following dialog box is displayed.
\[Omitted image "new-pr-config-cp.png"\] Alt text: New process configuration dialog box
4. Select a table.
5. Select the **Start with pre-built content pack template** option if you want to use the content pack template.
**Note:** This option is available only if a content pack application is installed for a process.
For more information about process configurations using content packs, see [Create process configurations using content packs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/process-config-content-pack.md).
6. Select **Get started**.
**Important:**
Only one process configuration is allowed per table. Before creating a process configuration for a table, ensure that process configuration isn’t yet created for that table. If a configuration is available for the table, use the configuration. You can edit the configuration by opening the table from the **Configurations** list.
The **Process details** page is displayed.
- **[Configure process details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/process-details.md)**
Describe the process to get help with further configuration and enhance the quality of the project setup and analysis.
- **[Configure recommendations setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/reco-setup.md)**
Set up recommendations to simplify project creation and get help in the analysis.
- **[Configure investigative features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/investigative-features.md)**
Configure investigative features to set advanced analytics features for a process.
- **[Configure impact metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/impact-metrics.md)**
Configure the Key Performance Indicators \(KPIs\) for this process.
- **[Configure improvement opportunities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/improvement-opportunities.md)**
Create a library of inefficiencies to identify the improvement opportunities for your project.
**Parent Topic:**[Creating process configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/creating-process-config.md)
| title | Create process configuration using Process Configuration Builder |
| description | Process configuration helps you configure preferences for a process table. This configuration assists you when creating projects using the configured table. It streamlines the project creation process by providing a ready-made framework tailored to your organization's needs. Importantly, completing the process configuration allows you to independently create projects, even if you do not have prior experience with process mining. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/application-development/process-mining/process-config-builder.html |
| release | brazil |
| product | Process Mining |
| classification | process-mining |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Creating process configurationUseProcess MiningDiscoverAI Workflow Factory PrimeAgentic app developmentBuilding applications |