Select AI model and workspace folders

task brazil Updated Sep 27, 2026 1 min read select-model-folders.md

Select the AI model the agent uses, confirm its connection, and set the folders it works in. These settings control the quality of the agent's responses and limits file access to the selected folders.

Before you begin

Role required: sn_app_arc.user

Procedure

Navigate to Settings > General.
Under Connection & Model, select a model from the AI Model list.

To use a different model for a single chat, select a model from the model list in the conversation box.
Select Test Connection.
Under Workspace, set the folders the agent can read and write without prompting for approval.

Commands run in your primary folder, and new files are saved there.
- To add a folder, select Add folder and Mark as primary to make it your primary folder.
- To change a folder, select the edit icon next to it.
- To remove a folder, select the remove icon next to it and select Remove folder in the dialog box.
- To return to your home folder as the only workspace, select Reset to Home.
Under Local Models, confirm that each model shows Installed.

These models run on your device, so dictation and semantic search are processed locally on your device.

Result

The agent uses the model you selected. Before the agent reads or changes anything outside your workspace folders, it asks for your approval and you can select Always Allow for that path. You can revoke it later in Settings > Approvals. Sensitive paths, such as SSH keys and system folders, stay blocked.

Parent Topic:Using ServiceNow Arc

Keywords general settingsAI modelworkspace folderslocal models

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---
title: Select AI model and workspace folders
description: Select the AI model the agent uses, confirm its connection, and set the folders it works in. These settings control the quality of the agent's responses and limits file access to the selected folders.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/application-development/select-model-folders.html
release: brazil
topic_type: task
last_updated: "2026-09-27"
reading_time_minutes: 1
keywords: [general settings, AI model, workspace folders, local models]
breadcrumb: [Use, ServiceNow Arc, Extend, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Select AI model and workspace folders

## Before you begin

Role required: sn\_app\_arc.user

## Procedure

1. Navigate to **Settings** &gt; **General**.

2. Under Connection &amp; Model, select a model from the **AI Model** list.

To use a different model for a single chat, select a model from the model list in the conversation box.

3. Select **Test Connection**.

4. Under Workspace, set the folders the agent can read and write without prompting for approval.

Commands run in your primary folder, and new files are saved there.

- To add a folder, select **Add folder** and **Mark as primary** to make it your primary folder.
- To change a folder, select the edit icon next to it.
- To remove a folder, select the remove icon next to it and select **Remove folder** in the dialog box.
- To return to your home folder as the only workspace, select **Reset to Home**.
5. Under Local Models, confirm that each model shows **Installed**.

These models run on your device, so dictation and semantic search are processed locally on your device.

## Result

The agent uses the model you selected. Before the agent reads or changes anything outside your workspace folders, it asks for your approval and you can select **Always Allow** for that path. You can revoke it later in **Settings** &gt; **Approvals**. Sensitive paths, such as SSH keys and system folders, stay blocked.

**Parent Topic:**[Using ServiceNow Arc](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/servicenow-cowork-using.md)