Enable the App Summary AI agent

task brazil Updated Nov 6, 2026 1 min read enable-the-app-summary-ai-agent.md
Raw file servicenow.com

Enable the App Summary AI agent to generate application summaries in ServiceNow Studio.

Before you begin

The App Summary plugin must be installed.

Role required: admin

About this task

After the App Summary plugin is installed, the App Summary AI agent is disabled by default. This default helps avoid unexpected charges, since using the agent is associated with a charge. Enable the agent to make app summary available to end users.

Procedure

  1. Navigate to AI Agent Studio.

  2. Select the AI Agents tab.

  3. Select App Summary AI Agent.

  4. Select the Select channels and status tab.

  5. In the Activation status section, enable the Active toggle.

  6. Select Save and test.

What to do next

Open an application in ServiceNow Studio to generate an app summary.

Parent Topic:Configuring ServiceNow Otto for app summary generation

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