Supporting information for AI Desktop Actions

concept brazil Updated Sep 10, 2026 1 min read supporting-info-agentic-desktop.md
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Get a quick overview of the important information that is related to the AI Desktop Actions application.

Supported versions

Support for adaptive desktop actions is added from Australia Patch 2.

Supported user interfaces

To design and run AI-powered desktop actions using ServiceNow AI agents, install the AI Desktop Actions application. For more information, see Configure AI Desktop Actions.

Licensing requirements

The AI Desktop Actions application requires a ServiceNow Pro Plus or Enterprise Plus license.

Application information

This app has the following dependencies:

  • AI Desktop Actions Core (sn_desktop_core)
  • ServiceNow Otto AI web agents (sn_naa)
  • ServiceNow AI agents
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