Track tasks in Arc

task brazil Updated Sep 27, 2026 1 min read track-respond-tasks.md

Check and track the progress of the tasks you have delegated and respond when Arc needs your input. Tracking tasks lets you keep working while Arc completes them, and responding quickly keeps paused tasks from stalling.

Before you begin

Role required: sn_app_arc.user

Procedure

Select Kanban in the ServiceNow Arc application.

Review the status of each task.

Column	Description
Queued	The task is waiting to start.
Running	Arc is working on the task.
Awaiting Input	The task needs a response from you before it continues.
Completed	The task is done.
Failed / Stopped	The task ended before it completed.

If a task is in Awaiting Input, select it.
Respond to the request in the chat.

Result

Arc continues the task after you respond, and the task moves to Completed when it's done.

Parent Topic:Using ServiceNow Arc

Keywords Kanbantask statusAwaiting Input

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---
title: Track tasks in Arc
description: Check and track the progress of the tasks you have delegated and respond when Arc needs your input. Tracking tasks lets you keep working while Arc completes them, and responding quickly keeps paused tasks from stalling.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/application-development/track-respond-tasks.html
release: brazil
topic_type: task
last_updated: "2026-09-27"
reading_time_minutes: 1
keywords: [Kanban, task status, Awaiting Input]
breadcrumb: [Use, ServiceNow Arc, Extend, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Track tasks in Arc

Check and track the progress of the tasks you have delegated and respond when Arc needs your input. Tracking tasks lets you keep working while Arc completes them, and responding quickly keeps paused tasks from stalling.

## Before you begin

Role required: sn\_app\_arc.user

## Procedure

1.  Select **Kanban** in the ServiceNow Arc application.

2.  Review the status of each task.

    |Column|Description|
    |------|-----------|
    |**Queued**|The task is waiting to start.|
    |**Running**|Arc is working on the task.|
    |**Awaiting Input**|The task needs a response from you before it continues.|
    |**Completed**|The task is done.|
    |**Failed / Stopped**|The task ended before it completed.|

3.  If a task is in **Awaiting Input**, select it.

4.  Respond to the request in the chat.


## Result

Arc continues the task after you respond, and the task moves to **Completed** when it's done.

**Parent Topic:**[Using ServiceNow Arc](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/servicenow-cowork-using.md)