Request a TRM product from the service catalog

task brazil Updated Sep 10, 2026 1 min read add-edit-trm-prod-req.md
Raw file servicenow.com

Submit a request from the service catalog to add a software or hardware product to the TRM library. Optionally, include one or more lifecycle records with the request.

Before you begin

Role required: sn_apm.apm_user

Procedure

  1. Navigate to All > Service Portal Home > Request Something > Technology Reference Model Management.

  2. Select Request TRM Product.

  3. Fill in the fields on the form.

    For field information, see Request TRM Product form the Service Catalog form.

  4. In the TRM product lifecycles section, select Add to include lifecycle records with the request.

    1. In the Add Row dialog, fill in the lifecycle fields.

      For field information, see Request TRM Product Lifecycle form.

    2. Select Add to save the lifecycle row.

  5. Select Submit.

Result

A confirmation message appears with the request number, for example: Request for TRM product is created successfully: TRMPREQ0000000. Select the request number to view the request details and the associated lifecycle records.

Parent Topic:Working with Technology Reference Model (TRM) in EA Workspace

Related topics

Request TRM Product form the Service Catalog form

Request a TRM product lifecycle from the service catalog

Request a TRM product in Enterprise Architecture Workspace

Approve or reject TRM requests

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