Enterprise Architecture Workspace access roles

reference brazil Updated Oct 28, 2026 16 min read eaw-access-roles.md
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The following roles help you to configure and use the Enterprise Architecture Workspace application. After access has been granted to a role, all the groups or users assigned to the role are granted access. Roles can contain other roles, and any access granted to a role is granted to any other role that includes it.

Enterprise Architecture Workspace roles

The following roles are available in Enterprise Architecture Workspace. After access is granted to a role, all users and groups assigned to that role inherit the permissions. Roles can contain other roles, and any access granted to a role is also granted to any role that includes it.

Role Description Typical persona
sn_apm.apm_admin Full administrative access to configure and manage Enterprise Architecture Workspace settings, including Setup page configuration for all functional areas. Includes all permissions of sn_apm.apm_user. EA administrator, IT architect lead
sn_apm.apm_analyst Create and manage key portfolio records such as business applications and digital integrations. Approve or reject requests when assigned to the Enterprise Architect group. Includes all permissions of sn_apm.apm_admin. Enterprise architect, solution architect
sn_apm.apm_user Create and update portfolio data across business architecture, information portfolio, technology portfolio, modeling, and data certification. Application owner, business analyst, portfolio manager
sn_apm.apm_read Read-only access to all pages and records in Enterprise Architecture Workspace. Cannot create or update data. For more information, see Business stakeholder role for Enterprise Architecture Workspace. Business stakeholder, executive, auditor

Note: The global admin role continues to function through role inheritance. However, Enterprise Architecture now uses feature-specific granular admin roles. Use sn_apm.apm_admin instead of admin for application-level administration wherever possible. For more information, see Granular admin role changes in Enterprise Architecture.

Enterprise Architect group

The Enterprise Architect group is a platform user group that acts as a governance layer on top of the standard role hierarchy. It is configured intentionally to separate approval authority from general role access: users with the sn_apm.apm_analyst role can perform approvals and governance actions only when they are also members of this group. Assigning the role alone is not sufficient for these actions.

To add or modify members of the Enterprise Architect group, navigate to All > Enterprise Architecture > Administration > Services Approval Group > Enterprise Architect Group.

The following table lists the capabilities that require membership in the Enterprise Architect group.

Functional area

Role also required

Capabilities unlocked by group membership

Technology Reference Model (TRM)

sn_apm.apm_analyst
  • Approve or reject TRM product requests
  • Approve or reject TRM product lifecycle requests
  • Create TRM product lifecycles
  • View and update pending TRM requests

Enterprise modeling and visualization

sn_apm.apm_analyst
  • Approve or reject modeling diagram requests
  • View shape library configurations, entity configurations, and modeling configuration and relationship definitions

Technology Reference Model (TRM) — data access

Group membership only

Read data from the following TRM standards tables: - TRM Standards phase (sn_apm_trm_standards_phase)

  • TRM standards product lifecycle (sn_apm_trm_standards_product_lifecycle)
  • TRM standards technical debt (sn_apm_trm_standards_technical_debt)

Application portfolio

Group membership

Retire a business application

Architectural artifacts

Group membership
  • Approve or reject architectural artifact version approval requests. EA group members receive approval requests by email and can approve or reject directly from the notification.
  • Owner permission on the following architecture document types:
    • Application Architecture
    • Technology Architecture
    • Business Architecture
    • Data Architecture

Architecture Review Board (ARB)

Group membership

Request an ARB architecture review

Publishing Center / TRM Catalog

sn_apm.apm_admin + knowledge_admin + sp_admin

Create, publish, and manage TRM Publishing ConfigurationsNote: sp_admin is required in addition to sn_apm.apm_admin and knowledge_admin for EA group members accessing the Publishing Center.

Administration

Group membership
  • Access the Services Approval Group module to view and manage EA workflow groups
  • Configure the EA approval group using the Configure Enterprise Architecture Group step in APM Guided Setup
## Installation and plugin activation

Plugin activation requires the global admin role.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Activate the EA Workspace plugin

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Activate the Technology Lifecycle Management (TLM) plugin

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Activate the Technology Reference Model (TRM) plugin

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Activate the Read only roles for Enterprise Architecture plugin

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Run the scheduled job to sync TRM product names with linked ServiceNow Otto for SAM software product names

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

Requires the admin role. Run on demand from All > System Definition > Scheduled Jobs.

Run the Migrate BA Product Model Map from EA Workspace scheduled job

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

Requires the admin role. Run on demand from All > System Definition > Scheduled Jobs.
## Setup page

The Setup page provides configuration options for all functional areas in the workspace.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Configure application categories, category groups, and families

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Configure application and capability indicators

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Configure scoring profiles and attach profile indicators

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Configure TRM phases and TRM categories

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Configure information data domains

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Configure architectural artifact categories

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Configure demand actions

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Configure modeling settings, including shape libraries, entities, relationships, and diagram actions

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Configure total cost of ownership (TCO) sources, source cost types, and cost types; set TCO dashboard properties

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Configure Publishing Center for TRM catalog publishing; modify TRM catalog publishing configurations; associate service portals with a TRM catalog knowledge base

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires sn_apm.apm_admin and knowledge_admin

Add and edit certification policies from the Setup page (legacy CMDB-based policies)

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires certification_admin
## Business architecture

Business architecture covers business capabilities, business units, departments, goals, value streams, value stream stages, business processes, and demands in the Portfolio List view.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Add and edit business capabilities and sub-capabilities

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add and edit business units

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add and edit departments; add users to departments

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add and edit goals; add quantitative and qualitative targets; create sub-goals

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add and edit value streams; add application models to value streams

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add and edit value stream stages; associate business processes with value stream stages; add or remove business capabilities from value stream stages

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add and edit business processes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add and edit demands

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Create demands from the Business Portfolio view and Application Rationalization views

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Export business portfolio data

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View all business architecture records

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Application portfolio

The application portfolio covers business applications, application services, digital integrations, digital interfaces, and product capabilities.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Add new business applications

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Add and edit digital integrations; associate artifacts and information objects with digital integrations

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Add and edit digital interfaces; manage Agile Development components, information objects, and credentials; relate a digital interface to an API

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

Update business application details

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Associate and unassign business capabilities, product capabilities, architectural artifacts, information objects, and TRM products with business applications

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Create diagrams and unified maps from a business application

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View the business application roadmap

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add and edit application services

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add and edit product capabilities; view all product capabilities

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View and manage AI systems and AI portfolio items associated with business applications

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Run the job to generate model IDs for business applications

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View all business applications, application services, digital integrations, digital interfaces, and associated records

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Information portfolio

The information portfolio covers data domains, information objects, architectural artifacts, and architectural decision records (ADRs).

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Add and edit data domains and information objects

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Create and edit architectural artifacts; add versions, related entities, and associated records

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Share architectural artifacts with users and groups; manage access permissions for architectural artifacts

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Request approval for an artifact version; download and delete architectural artifact versions

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Create and edit architectural decision records (ADRs); add pages, subpages, and versions to ADRs

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Tag users and records in an ADR document; request approval for an ADR

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Associate architectural artifacts with business applications, capabilities, business processes, digital integrations, and TRM products

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View all data domains, information objects, architectural artifacts, artifact versions, and ADRs

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Technology Portfolio Management \(TPM\)

Technology Portfolio Management tracks software and hardware lifecycle data for business applications and application services.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Activate the TPM plugin

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Update the system property to gather software from CMDB

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Update TPM lifecycle data for a business application or application service

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View technology lifecycle data and technology risk information

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View technology portfolio audit risk details and update verification status

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Run the job to populate TPM lifecycle data

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Run the scheduled job to update TPM data

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Run the scheduled job to generate TPM risk; restart the TPM scheduled job

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View TPM logs; run the job to populate TPM lifecycle identifiers

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View technology portfolio data, lifecycle timelines, and risk information

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Technology Reference Model \(TRM\)

The Technology Reference Model provides a structured catalog of approved technologies and their lifecycle phases.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Activate the TRM plugin

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Approve or reject TRM product requests

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Must be in the Enterprise Architect group

Approve or reject TRM product lifecycle requests; create TRM product lifecycles

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Must be in the Enterprise Architect group

View and update pending TRM requests

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Must be in the Enterprise Architect group

View all TRM products, grouped by category or individually

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View all TRM phases and categories

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Request a new TRM product; request a TRM product lifecycle change

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Create TRM product lifecycle requests

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Associate architectural artifacts with TRM products

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View, create, add, and remove business capabilities and business applications associated with TRM products

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View TRM technical debt; run the job to generate TRM technical debts

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Export TRM product catalog data

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View TRM products, categories, phases, technical debt, and lifecycle timelines

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Enterprise modeling and visualization

Enterprise modeling and visualization lets users create, manage, and publish architecture diagrams.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Approve or reject modeling diagram requests

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Must be in the Enterprise Architect group

View shape library configurations, entity configurations, modeling configuration, and relationship definitions

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Must be in the Enterprise Architect group

Create empty diagrams and synchronize them with the ServiceNow database

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Create business capability maps (BC maps), business application maps (BA maps), and business process maps (BP maps)

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Create ArchiMate diagrams, AWS architecture diagrams, and CSDM diagrams

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add, remove, group, ungroup, expand, collapse, and delete shapes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add related records to shapes; add labels to connector lines

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Reorder shapes in a category; show or hide the Shapes panel; toggle between grid and list view; filter shapes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Save a diagram as new; duplicate a diagram

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Submit a diagram for approval; synchronize a diagram and individual shapes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Share a diagram; download a diagram; add or edit diagram version details; delete a diagram

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Create and manage custom shape libraries, custom shape elements, and custom shape actions; store images in the database for custom shapes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Modify BPMN diagrams

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Set relationship type on a connector; set connector line style, arrowhead style, and icon for non-ArchiMate and mixed connectors; swap connector direction; add a label to a connector

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires Owner or Editor access to the diagram

Align shapes to a common edge or center; distribute shapes at equal spacing

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires Owner or Editor access to the diagram. Not available in business capability map diagrams.

View diagrams and diagram details

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Application rationalization

Application rationalization helps users assess and manage business applications through bubble chart and list views.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Analyze business applications in the bubble chart view by capability

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Create demands from the bubble chart view and list view

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Set the planned disposition of a business application

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add and edit business application lifecycle data

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Edit business application details from the bubble chart and list views

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Edit demands and projects associated with a business application

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Update the system property to change the number of bubbles displayed

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Apply filters on the application rationalization view

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Export application rationalization list data

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View application rationalization data in bubble chart and list views

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Data certification

Data certification provides a governance mechanism to promote that architecture data is accurate and complete.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Create data certification policies using the certification policy wizard

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires system admin, CMDB admin, and sn_apm.apm_analyst

Publish draft certification policies

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Run data certification policies

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Activate and deactivate certification policies; delete certification policies

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Track certification progress across policies

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Review and certify data certification tasks assigned to them

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

User must be assigned a certification task

Fail records that do not meet certification standards

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

User must be assigned a certification task

Reassign certification tasks to other users or groups; request reassignment

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

User must be assigned a certification task

Submit completed certification reviews

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

User must be assigned a certification task

View certification policies and certification status

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Dashboards

Dashboards provide visibility into application health, assessment scores, and portfolio performance.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

View and monitor the Applications Assessment dashboard

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

View and monitor the Application 360 dashboard

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

View the workspace home dashboard and portfolio overview and health section

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Apply filters on the portfolio overview and health view

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View dashboards

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Total Cost of Ownership \(TCO\)

Total Cost of Ownership tracks and manages direct and indirect costs associated with business applications.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Activate the App TCO plugin

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Create TCO sources, TCO source cost types, and TCO cost types

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

Set properties for TCO dashboards

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

 

 

 

View all TCO records for business applications

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

create TCO records

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View TCO records

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Publishing Center

The Publishing Center lets administrators publish TRM catalog data to a knowledge base for consumption through a service portal.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

Create and modify TRM catalog publishing configurations

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires sn_apm.apm_admin and knowledge_admin

Configure TRM data to publish; manage article configurations

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires sn_apm.apm_admin and knowledge_admin

Associate portals with a TRM catalog knowledge base

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires sn_apm.apm_admin and knowledge_admin

Enable automatic synchronization of published catalogs

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires sn_apm.apm_admin and knowledge_admin

Publish and republish TRM catalogs to the knowledge base

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires sn_apm.apm_admin and knowledge_admin

Retire and archive published TRM catalogs; view publishing run logs

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires sn_apm.apm_admin and knowledge_admin

Access published TRM catalog content through the service portal

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## Architecture Analyzer

The Architecture Analyzer lets users explore and visualize relationships between architectural entities on an interactive canvas.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

create explorations on the Architecture Analyzer canvas

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add entities to the canvas by selecting entity type and specific record

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add upstream and downstream related entities to a selected entity on the canvas

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Show or hide the left navigation pane and the Add to canvas panel

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Clear all entities from the canvas

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Download an exploration canvas as an image

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Rename an exploration; delete an exploration

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View existing explorations

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## AI systems — AI Control Tower integration

The AI systems integration surfaces AI governance data from AI Control Tower directly on business application records. Viewing full AI system records in AI Control Tower requires roles from the AI Control Tower application in addition to EA Workspace roles.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

View the AI systems tab on a business application record

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View AI system details including lifecycle phase, state, lifecycle status, and risk classification

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Add an existing AI Control Tower AI system to a business application

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Remove an AI system association from a business application

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

Open and view the full AI system record in the AI Control Tower workspace

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires sn_ai_governance.ai_governance_workspace_user (AI Control Tower role)

View full AI system governance details in AI Control Tower, including related models, datasets, prompts, approval history, and lifecycle tasks

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires sn_aig.ai_steward or sn_aig.ai_asset_owner (AI Control Tower roles)

Manage AI system associations with business applications from the AI Control Tower side

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

Requires sn_aig.ai_steward or sn_aig.ai_asset_owner (AI Control Tower roles)

View the AI systems tab on a business application record

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
## My Entities

My Entities provides a personalized view of the records you own or manage, across all portfolio types.

Capability

admin

sn_apm.apm_admin

sn_apm.apm_analyst

sn_apm.apm_user

sn_apm.apm_read

Notes

View and manage your business capabilities, business processes, and business applications

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View and manage your application services, information objects, and architectural artifacts

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View and manage your TRM products, digital integrations, and digital interfaces

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 

 

View your assigned entities

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

 
**Parent Topic:**[Install Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-portfolio-management/install-ea-workspace.md)

Related topics

Business stakeholder role for Enterprise Architecture Workspace

Granular admin role changes in Enterprise Architecture

Install Enterprise Architecture Workspace

Components installed with Enterprise Architecture Workspace

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