Add a business role to a business actor

task brazil Updated Sep 10, 2026 1 min read eaw-add-business-role-to-business-actor.md
Raw file servicenow.com

Add existing business roles to a business actor in the Enterprise Architecture Workspace. You can also create a business role directly from the business actor record to identify the responsibilities that the business actor fulfills.

Before you begin

Role required: sn_apm.apm_user

Procedure

  1. Navigate to Workspaces > Enterprise Architecture Workspace.

  2. Open the Portfolio List view by selecting the Portfolio icon ([Omitted image "portfolio-icon.png"] Alt text:).

  3. Select the expand row icon ([Omitted image "ExpandIcon.png"] Alt text:) next to Business Architecture.

  4. Select Business Actors.

  5. Select the business actor that you want to add a business role to.

  6. Select the Business roles tab.

  7. Add a business role.

    • To add an existing business role:
      1. Select Add.
      2. In the Add business role window, select the business role. A suggested relationship type appears in the Relationship type field, but you can select a different type from the list, if needed.
      3. Select Add.
    • To create a business role, select New and fill in the fields on the form. For field information, see Create business role form.

Result

The business role appears in the Business roles related list for the business actor.

Parent Topic:Manage business actors

Related topics

Remove business roles from business actors

View all business actors

Add or edit a business actor

Keywords business actorbusiness roleenterprise architecturebusiness architecture
Search documentation
Search document titles and file paths on the brazil branch