Add or edit a department

task brazil Updated Sep 10, 2026 1 min read eaw-add-or-edit-a-department.md
Raw file servicenow.com

Create or edit departments to manage and optimize business applications and align them with organizational strategic goals.

Before you begin

Role required: user_admin

Procedure

  1. Navigate to Workspace > Enterprise Architecture Workspace.

  2. Open the Portfolio List view by selecting the Portfolio icon [Omitted image "portfolio-icon.png"] Alt text: Portfolio icon.

  3. Select the expand row icon ([Omitted image "ExpandIcon.png"] Alt text: Expand Row icon) next to Business Architecture.

  4. Select Departments.

  5. Add or edit a department.

    • To add a department, select New.
    • To update details of an existing department, select the department.
  6. On the form, fill in the fields.

    For field information, see Create department form.

  7. Select Save.

Parent Topic:Manage departments

Related topics

View all departments

Add a user to a department

Search documentation
Search document titles and file paths on the brazil branch