Exploring business actors
concept brazil Updated Sep 10, 2026 1 min read eaw-business-actors.md
A business actor represents the entity that performs work in your organization, such as a business unit, role, or department.
You need business actors to specify who performs business process activities. Business actors can be associated with departments, groups, locations, and the business roles they fulfill.
Using Enterprise Architecture Workspace, you can perform the following:
- Create and edit business actors
- Associate a department, group, and location with a business actor
- Associate a business actor with the business roles it fulfills
- Associate a business actor with the business process activities it performs
When you model a business actor in a diagram, the default relationship between a business actor and a business role is Assigned to :: Fulfilled by. The default relationship between a business actor and a business process activity is Performs :: Performed by.
Parent Topic:Exploring the business architecture
Related topics
Keywords business actorbusiness rolebusiness process
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--- title: Exploring business actors description: A business actor represents the entity that performs work in your organization, such as a business unit, role, or department. locale: en-US canonical_url: https://www.servicenow.com/docs/r/application-portfolio-management/eaw-business-actors.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [business actor, business role, business process] breadcrumb: [Exploring the business architecture, Exploring Portfolio list view, Exploring Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture] --- # Exploring business actors A business actor represents the entity that performs work in your organization, such as a business unit, role, or department. You need business actors to specify who performs business process activities. Business actors can be associated with departments, groups, locations, and the business roles they fulfill. Using Enterprise Architecture Workspace, you can perform the following: - Create and edit business actors - Associate a department, group, and location with a business actor - Associate a business actor with the business roles it fulfills - Associate a business actor with the business process activities it performs When you model a business actor in a diagram, the default relationship between a business actor and a business role is Assigned to :: Fulfilled by. The default relationship between a business actor and a business process activity is Performs :: Performed by. **Parent Topic:**[Exploring the business architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-portfolio-management/eaw-business-architecture.md) **Related topics** [Manage business actors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-portfolio-management/eaw-manage-business-actors.md) [Add a business process activity to a business actor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-portfolio-management/eaw-add-business-process-activity-to-business-actor.md) [Remove a business process activity from a business actor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-portfolio-management/eaw-remove-business-process-activity-from-business-actor.md)
| title | Exploring business actors |
| description | A business actor represents the entity that performs work in your organization, such as a business unit, role, or department. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/application-portfolio-management/eaw-business-actors.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | business actorbusiness rolebusiness process |
| breadcrumb | Exploring the business architectureExploring Portfolio list viewExploring Enterprise Architecture WorkspaceEnterprise Architecture WorkspaceEnterprise Architecture |