Exploring drivers
A driver is an external or internal condition that motivates your organization to define goals and implement changes in Enterprise Architecture Workspace.
A driver can originate from a competitor, customer, government agency, or from within your organization. Drivers explain why your organization sets particular goals or makes particular changes.
A driver has a source of either External or Internal. The available driver types depend on the source you select. External drivers can be typed as Competitor, Customer, Environment, Partner, Government, Legal, Economic, Social, or Technological. Internal drivers can be typed as Assumption, Corporate, Infrastructure, Resource, or Other.
You can perform the following tasks:
- Create and edit drivers
- Rate a driver's urgency
- Associate a driver with the stakeholders it influences and the goals it influences
When you model a driver in a diagram, the default relationship between a driver and a stakeholder, and between a driver and a goal, is Influences :: Influenced by.
Parent Topic:Exploring the business architecture
Related topics
--- title: Exploring drivers description: A driver is an external or internal condition that motivates your organization to define goals and implement changes in Enterprise Architecture Workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/application-portfolio-management/eaw-drivers.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [driver, stakeholder, goal, Enterprise Architecture Workspace] breadcrumb: [Exploring the business architecture, Exploring Portfolio list view, Exploring Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture] --- # Exploring drivers A driver is an external or internal condition that motivates your organization to define goals and implement changes in Enterprise Architecture Workspace. A driver can originate from a competitor, customer, government agency, or from within your organization. Drivers explain why your organization sets particular goals or makes particular changes. A driver has a source of either **External** or **Internal**. The available driver types depend on the source you select. External drivers can be typed as Competitor, Customer, Environment, Partner, Government, Legal, Economic, Social, or Technological. Internal drivers can be typed as Assumption, Corporate, Infrastructure, Resource, or Other. You can perform the following tasks: - Create and edit drivers - Rate a driver's urgency - Associate a driver with the stakeholders it influences and the goals it influences When you model a driver in a diagram, the default relationship between a driver and a stakeholder, and between a driver and a goal, is **Influences :: Influenced by**. **Parent Topic:**[Exploring the business architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-portfolio-management/eaw-business-architecture.md) **Related topics** [Manage drivers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-portfolio-management/eaw-manage-drivers.md)
| title | Exploring drivers |
| description | A driver is an external or internal condition that motivates your organization to define goals and implement changes in Enterprise Architecture Workspace. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/application-portfolio-management/eaw-drivers.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | driverstakeholdergoalEnterprise Architecture Workspace |
| breadcrumb | Exploring the business architectureExploring Portfolio list viewExploring Enterprise Architecture WorkspaceEnterprise Architecture WorkspaceEnterprise Architecture |