Create diagram action

task brazil Updated Sep 10, 2026 2 min read eaw-modeling-create-diagram-action.md
Raw file servicenow.com

Create diagram actions for newly added custom shapes that can be used in Enterprise Modeling and Visualization to create diagrams.

Before you begin

Role required: sn_apm.apm_admin

About this task

After creating custom shapes and adding them to the shape library, you can define actions to associate with each shape. Diagram actions can enhance the user experience by making diagrams more interactive and functional.

Procedure

  1. Navigate to Workspaces > Enterprise Architecture Workspace.

  2. Open the Setup page by selecting the Setup icon ([Omitted image "eaw-icon-setup.png"] Alt text: setup icon.).

  3. Select the expand row icon ([Omitted image "ExpandIcon.png"] Alt text: expand row icon.) next to Enterprise Modeling and Visualization.

  4. Select Diagram Actions.

  5. Select New.

  6. On the Diagram Action form, fill in the fields.

    For field information, see Create diagram action form.

  7. Select Save.

Parent Topic:Configure Enterprise Modeling and Visualization

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Add or edit a shape library

View relationships configurations

View all entities

View configuration for Enterprise Architecture Workspace

View all shape libraries

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