View TPM risk details

task brazil Updated Sep 10, 2026 2 min read eaw-view-tech-risk.md
Raw file servicenow.com

Use Technology Lifecycle Management (TLM) risk data for software products that are facing high and moderate technology risks.

Before you begin

Role required: sn_apm.apm_user

About this task

Important:

Technology Lifecycle Management (TLM) was previously known as Technology Portfolio Management (TPM). TPM and TLM refer to the same feature. Table names and scheduled job names continue to use TPM and haven't been renamed.

Whether your instance displays TPM or TLM also depends on your application versions. TLM labels appear only when both the Enterprise Architecture Workspace application (version 9.2.1 or later) and the Technology Lifecycle Management plugin, sn_apm_tpm (version 1.11.0 or later), are installed. If either application is on an earlier version, the interface continues to show TPM.

You can use the TLM risk scores to manage and mitigate the risks associated with your software products and hardware models.

The TLM risk details of software products and hardware models are calculated based on their lifecycle dates. These dates include end of support, end of extended support, and end of life. The sum of the related software and hardware risk score is the risk score of an application service. The sum of the related application service risk score is the risk score of a business application.

Procedure

  1. Navigate to Workspaces > Enterprise Architecture Workspace.

  2. Open the Technology Portfolio page by selecting the Technology Portfolio icon [Omitted image "technology-portfolio-icon.png"] Alt text:.

  3. Select TLM risk.

    To update the TPM risk scores, you must run the Populate Technology Lifecycle Risks job. For more details, see Schedule a job to generate TLM technology risk.

Parent Topic:Working with Technology Lifecycle Management (TLM) in EA Workspace

Related topics

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View technology portfolio audit risk details

Update verification status of TPM audit details

View TPM logs

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