Gating approvals

concept brazil Updated Sep 10, 2026 1 min read c_GatingApprovals.md
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A gating approval acts as a gate through which a request must pass before it can start.

Until all gating approvals are met, no notifications go out, no tasks get sent to technicians, and nobody starts working on the request in question.

Generate gating approvals with:

Title Description
Approval rules Can apply to the service catalog as well as any other task table.
Item-based approvals Flag specific catalog items as requiring specific approvals. Any requests for these items automatically require these approvals.

Related topics

Set up a gating approval via an approval rule

Set up a gating approval based on the item being ordered

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