Create an error condition exit
An administrator can reroute the workflow when a script error occurs by creating an error condition exit for specific activities within the workflow. This allows the workflow to process script errors in a predictable way and not create undesirable results.
Before you begin
Role required: snc_required_script_writer_permission and workflow_admin, workflow_creator, or admin
Procedure
-
Open and check out a workflow.
-
Right-click in the top portion of the activity for which you want to create an error exit.
-
Select Add condition from the context menu.
-
Add a condition exit with the following values:
- Name:
Error - Condition:
activity.state=='faulted'
- Name:
-
Click Submit.
The Error exit appears on the activity.
-
Connect the Error exit to another activity for handling the error state, such as Notification or Log Message.
[Omitted image "ErrorHandlingExit2.png"] Alt text: Error handling exit
Parent Topic:Workflow error handling
---
title: Create an error condition exit
description: An administrator can reroute the workflow when a script error occurs by creating an error condition exit for specific activities within the workflow. This allows the workflow to process script errors in a predictable way and not create undesirable results.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/build-workflows/legacy-workflow/t\_CreateAnErrorConditionExit.html
release: brazil
product: Legacy Workflow
classification: legacy-workflow
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Workflow error handling, Workflow administration, Classic Workflow, Build workflows]
---
# Create an error condition exit
An administrator can reroute the workflow when a script error occurs by creating an error condition exit for specific activities within the workflow. This allows the workflow to process script errors in a predictable way and not create undesirable results.
## Before you begin
Role required: snc\_required\_script\_writer\_permission and workflow\_admin, workflow\_creator, or admin
## Procedure
1. Open and check out a workflow.
2. Right-click in the top portion of the activity for which you want to create an error exit.
3. Select **Add condition** from the context menu.
4. Add a condition exit with the following values:
- Name: `Error`
- Condition: `activity.state=='faulted'`
5. Click **Submit**.
The **Error** exit appears on the activity.
6. Connect the **Error** exit to another activity for handling the error state, such as **Notification** or **Log Message**.
\[Omitted image "ErrorHandlingExit2.png"\] Alt text: Error handling exit
**Parent Topic:**[Workflow error handling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/legacy-workflow/c_WorkflowErrorHandling.md)
| title | Create an error condition exit |
| description | An administrator can reroute the workflow when a script error occurs by creating an error condition exit for specific activities within the workflow. This allows the workflow to process script errors in a predictable way and not create undesirable results. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/build-workflows/legacy-workflow/t\_CreateAnErrorConditionExit.html |
| release | brazil |
| product | Legacy Workflow |
| classification | legacy-workflow |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Workflow error handlingWorkflow administrationClassic WorkflowBuild workflows |