Intelligent approvals reference

concept brazil Updated Sep 10, 2026 1 min read reference-intelligent-approvals.md

Reference topics for intelligent approvals, including the user roles required to access the Intelligent Approvals homepage and create AI-generated approval policies.

User roles

The following roles control access to intelligent approvals features.

Role	Description	Contains
sn_iap.policy_admin	Has read, write, and delete access to all intelligent approval tables and artifacts.	sn_iap.policy_manager
sn_iap.policy_manager	Has access to the homepage, intelligent approvals, and execution details.	sn_iap.policy_reader, taas_api_write
sn_iap.policy_reader	Has read-only access to the homepage, intelligent approvals, and execution details.	taas_api_read
sn_iap.policy_runtime	Has access to runtime policy evaluation skills.	sn_iap.policy_reader

Contact your system administrator to verify role assignments. For information about activating the Intelligent Approvals plugin and configuring role assignments, see Configure intelligent approvals.

Keywords referenceintelligent approvalsApprover Agentuser rolesAI approval policies

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---
title: Intelligent approvals reference
description: Reference topics for intelligent approvals, including the user roles required to access the Intelligent Approvals homepage and create AI-generated approval policies.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/build-workflows/reference-intelligent-approvals.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [reference, intelligent approvals, Approver Agent, user roles, AI approval policies]
breadcrumb: [Intelligent approvals, Build workflows]
---

# Intelligent approvals reference

Reference topics for intelligent approvals, including the user roles required to access the Intelligent Approvals homepage and create AI-generated approval policies.

## User roles

The following roles control access to intelligent approvals features.

|Role|Description|Contains|
|----|-----------|--------|
|sn\_iap.policy\_admin|Has read, write, and delete access to all intelligent approval tables and artifacts.|sn\_iap.policy\_manager|
|sn\_iap.policy\_manager|Has access to the homepage, intelligent approvals, and execution details.|sn\_iap.policy\_reader, taas\_api\_write|
|sn\_iap.policy\_reader|Has read-only access to the homepage, intelligent approvals, and execution details.|taas\_api\_read|
|sn\_iap.policy\_runtime|Has access to runtime policy evaluation skills.|sn\_iap.policy\_reader|

Contact your system administrator to verify role assignments. For information about activating the Intelligent Approvals plugin and configuring role assignments, see [Configure intelligent approvals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/configure-intelligent-approvals.md).