Add Worknote workflow activity

reference brazil Updated Sep 10, 2026 1 min read r_AddWorknote.md

The Add Worknote activity adds text to the Worknotes field of the current incident record.

A workflow must run on the Incident table to use this activity.

Note: Task activities run as the user whose actions complete the task the workflow was waiting for and advances the workflow.

Input variables

Field	Description
Work Note	The text to add to the incident record.

Parent Topic:Task workflow activities

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---
title: Add Worknote workflow activity
description: The Add Worknote activity adds text to the Worknotes field of the current incident record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/build-workflows/workflow-activities/r\_AddWorknote.html
release: brazil
product: Workflow Activities
classification: workflow-activities
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Task workflow activities, Workflow activities reference, Workflow activities, Classic Workflow, Build workflows]
---

# Add Worknote workflow activity

The **Add Worknote** activity adds text to the Worknotes field of the current incident record.

A workflow must run on the Incident table to use this activity.

**Note:** Task activities run as the user whose actions complete the task the workflow was waiting for and advances the workflow.

## Input variables

|Field|Description|
|-----|-----------|
|Work Note|The text to add to the incident record.|

**Parent Topic:**[Task workflow activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-activities/r_TaskActivities.md)