Configure content filtering definitions

task brazil Updated Sep 10, 2026 1 min read configure-content-definitions.md
Raw file servicenow.com

Create a content definition that describes a set of content a filtering rule grants access to.

Before you begin

Role required: admin, playbook.admin

About this task

A content definition specifies a type of resource and, optionally, a condition that narrows it. Pair it with a content filtering rule to grant access. For more information, see Content access filtering.

Procedure

  1. Navigate to Process Automation > Flow Administration > Content Definitions.

    The Workflow Resources table opens.

    If you don't have access to Flow Administration, Content Definitions appears directly under Process Automation.

  2. Select an existing definition or select New.

  3. Fill in the form.

    Field Description
    Name Name of the content definition.
    Application Application the definition belongs to. Defaults to the current scope. Select Global to apply the definition across all applications.
    Table Table holding the content. Select the Process Definition [sys_pd_process_definition] table to filter by playbook type, or the Activity Definition [sys_pd_activity_definition] table to filter by activity.
    Conditions Conditions that narrow the definition. Leave empty to cover every record on the table.
    Resource Tags Tags that refine the definition further.
  4. Select Submit.

What to do next

Create a content filtering rule that names the roles granted access to this definition. See Configure content filtering rules.

Parent Topic:Content access filtering

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