Create a flow with a MetricBase trigger

task brazil Updated Sep 10, 2026 1 min read create-mb-flow.md

Start a flow when a MetricBase trigger is met. MetricBase triggers track time series data and can monitor when a threshold is reached, when a trend is detected, or when a system stops reporting data.

Before you begin

Role required: flow_designer or admin

MetricBase triggers are not available on the base system. The MetricBase application requires a separate subscription and must be activated by ServiceNow personnel.

Procedure

Navigate to All > Process Automation > Flow Designer.
Click + New > New Flow.
Define the flow properties.

For more information, see Create a flow in Workflow Studio.
In the Trigger section, add a trigger and select MetricBase.

Complete the trigger fields.

Field	Description
MetricBase Trigger	Select or create a MetricBase trigger record to start the flow. For types of MetricBase triggers, see MetricBase triggers.
Table	Read-only table that contains the metric.
Condition	Click Add filters to set field-based conditions that determine when the flow runs.
Condition Script	Define a script in the Additional MetricBase Trigger Filtering and Moderation table to prevent duplicate metric events from re-triggering a flow. For example, if a metric hovers at a defined trigger threshold, create a script that defines whether to run the flow once when the metric is met, or every time the triggering threshold is exceeded.

Add actions, subflows, and flow logic to the flow.
Test the flow.
Once the flow is behaving as desired, activate the flow.

For more information, see Test a flow and Activate a flow.

Result

The MetricBase application monitors time series data on the ServiceNow AI Platform. When the selected trigger is met, the flow runs.

Parent Topic:Create a flow in Workflow Studio

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---
title: Create a flow with a MetricBase trigger
description: Start a flow when a MetricBase trigger is met. MetricBase triggers track time series data and can monitor when a threshold is reached, when a trend is detected, or when a system stops reporting data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/build-workflows/workflow-studio/create-mb-flow.html
release: brazil
product: Workflow Studio
classification: workflow-studio
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a flow, Build flows, Flows, subflows, and actions, Workflow Studio, Build workflows]
---

# Create a flow with a MetricBase trigger

Start a flow when a MetricBase trigger is met. MetricBase triggers track time series data and can monitor when a threshold is reached, when a trend is detected, or when a system stops reporting data.

## Before you begin

Role required: flow\_designer or admin

MetricBase triggers are not available on the base system. The MetricBase application requires a separate subscription and must be activated by ServiceNow personnel.

## Procedure

1. Navigate to **All** &gt; **Process Automation** &gt; **Flow Designer**.

2. Click **+ New** &gt; **New Flow**.

3. Define the flow properties.

For more information, see [Create a flow in Workflow Studio](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/create-flow.md).

4. In the Trigger section, add a trigger and select **MetricBase**.

5. Complete the trigger fields.

|Field|Description|
|-----|-----------|
|MetricBase Trigger|Select or create a MetricBase trigger record to start the flow. For types of MetricBase triggers, see [MetricBase triggers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/metricbase-triggers.md).|
|Table|Read-only table that contains the metric.|
|Condition|Click **Add filters** to set field-based conditions that determine when the flow runs.|
|Condition Script|Define a script in the Additional MetricBase Trigger Filtering and Moderation table to prevent duplicate metric events from re-triggering a flow. For example, if a metric hovers at a defined trigger threshold, create a script that defines whether to run the flow once when the metric is met, or every time the triggering threshold is exceeded.|

6. Add actions, subflows, and flow logic to the flow.

7. Test the flow.

8. Once the flow is behaving as desired, activate the flow.

For more information, see [Test a flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/flow-test.md) and [Activate a flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/flow-activate.md).

## Result

The MetricBase application monitors time series data on the ServiceNow AI Platform. When the selected trigger is met, the flow runs.

**Parent Topic:**[Create a flow in Workflow Studio](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/create-flow.md)