Embed a playbook in ServiceNow mobile
Embed a playbook in ServiceNow® mobile by creating a screen in Mobile App Builder.
Before you begin
Role required: admin
If you haven't configured your playbook for ServiceNow® mobile in UI Builder yet, see Configure a playbook for ServiceNow mobile.
Procedure
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Create a playbook screen
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Navigate to All > System Mobile > Mobile App Builder.
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Search for and select the scope of the application that you want to create a screen for.
[Omitted image "mobile-app-builder-landing.png"] Alt text: The Mobile App Builder landing page
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Navigate to Screens.
[Omitted image "mobile-app-builder-screens.png"] Alt text: Navigating to Screens
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To create new screen, select New.
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In the Create a screen modal, select Mobile Web.
[Omitted image "create-screen-mobile-web.png"] Alt text: Create a screen modal
The form for a new mobile web screen appears.
[Omitted image "new-mobile-web-screen.png"] Alt text: Form for a new mobile web screen
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Give your mobile web screen a name and description.
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Choose an icon for your mobile web screen.
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Under Screen Settings, enter the URL of your mobile playbook.
[Omitted image "create-screen-mobile-web-form.png"] Alt text: Properties for the mobile web screen
Important: The web_controller_spinner=on parameter is important to include for proper loading behavior on mobile.
/now/playbook-mobile/playbook/interaction/-1/params/view/stages?web_controller_spinner=on
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If you have any roles you want to limit this screen to, or any other configurations you would like to learn more about, see Configure a mobile web screen.
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Save the screen.
Your mobile web screen is configured for your playbook.
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Configure the Mobile Agent
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Navigate back to the scope level by selecting the home icon ([Omitted image "home-icon-app-scope.png"] Alt text: Home icon that brings you back to the scope level).
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Select Mobile app configs.
[Omitted image "nav-to-mobile-agent.png"] Alt text: Navigating to the Mobile Agent
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Select Mobile Agent.
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In the banner message at the top, select Edit in original scope.
[Omitted image "edit-original-scope.png"] Alt text: Edit in original scope banner message
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In the component tree, select the Launcher screen component.
Result
Your playbook is now embedded in ServiceNow® mobile.
---
title: Embed a playbook in ServiceNow mobile
description: Embed a playbook in ServiceNow mobile by creating a screen in Mobile App Builder.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/build-workflows/workflow-studio/embed-playbook-mobile.html
release: brazil
product: Workflow Studio
classification: workflow-studio
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure a playbook for ServiceNow mobile, Design Playbook Experience, Playbooks, Workflow Studio, Build workflows]
---
# Embed a playbook in ServiceNow mobile
Embed a playbook in ServiceNow® mobile by creating a screen in Mobile App Builder.
## Before you begin
Role required: admin
If you haven't configured your playbook for ServiceNow® mobile in UI Builder yet, see [Configure a playbook for ServiceNow mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/configure-playbook-mobile.md).
## Procedure
1. Create a playbook screen
2. Navigate to **All** > **System Mobile** > **Mobile App Builder**.
3. Search for and select the scope of the application that you want to create a screen for.
\[Omitted image "mobile-app-builder-landing.png"\] Alt text: The Mobile App Builder landing page
4. Navigate to **Screens**.
\[Omitted image "mobile-app-builder-screens.png"\] Alt text: Navigating to Screens
5. To create new screen, select **New**.
6. In the **Create a screen** modal, select **Mobile Web**.
\[Omitted image "create-screen-mobile-web.png"\] Alt text: Create a screen modal
The form for a new mobile web screen appears.
\[Omitted image "new-mobile-web-screen.png"\] Alt text: Form for a new mobile web screen
7. Give your mobile web screen a name and description.
8. Choose an icon for your mobile web screen.
9. Under **Screen Settings**, enter the URL of your mobile playbook.
\[Omitted image "create-screen-mobile-web-form.png"\] Alt text: Properties for the mobile web screen
**Important:** The **web\_controller\_spinner=on** parameter is important to include for proper loading behavior on mobile.
/now/playbook-mobile/playbook/interaction/-1/params/view/stages?web\_controller\_spinner=on
10. If you have any roles you want to limit this screen to, or any other configurations you would like to learn more about, see [Configure a mobile web screen](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/sg-configure-url-screen.md).
11. **Save** the screen.
Your mobile web screen is configured for your playbook.
12. Configure the Mobile Agent
13. Navigate back to the scope level by selecting the home icon \(\[Omitted image "home-icon-app-scope.png"\] Alt text: Home icon that brings you back to the scope level\).
14. Select **Mobile app configs**.
\[Omitted image "nav-to-mobile-agent.png"\] Alt text: Navigating to the Mobile Agent
15. Select **Mobile Agent**.
16. In the banner message at the top, select **Edit in original scope**.
\[Omitted image "edit-original-scope.png"\] Alt text: Edit in original scope banner message
17. In the component tree, select the **Launcher screen** component.
18.
## Result
Your playbook is now embedded in ServiceNow® mobile.
| title | Embed a playbook in ServiceNow mobile |
| description | Embed a playbook in ServiceNow mobile by creating a screen in Mobile App Builder. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/build-workflows/workflow-studio/embed-playbook-mobile.html |
| release | brazil |
| product | Workflow Studio |
| classification | workflow-studio |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure a playbook for ServiceNow mobileDesign Playbook ExperiencePlaybooksWorkflow StudioBuild workflows |