Summarize a flow

task brazil Updated Sep 15, 2026 1 min read summarize-a-flow.md
Raw file servicenow.com

Generate a summary of a flow or flow execution details with AI.

[Omitted video] Description: Summarize a flow with AI

Before you begin

Role required:

  • now.assist.creator
  • flow_designer or admin

Turn on the flow summarization skill. See Turn on the flow summarization skill.

Procedure

  1. Navigate to All > Process Automation > Workflow Studio.

  2. On the homepage, select Flows.

  3. Open the flow or flow execution details that you want to summarize.

  4. From the More Actions menu, select Flow summary.

  5. From the Flow summary dialog box, select Summarize.

    [Omitted image "flow-summary-03.png"] Alt text: An example summary of the Change - Standard flow.

Result

The flow summarization skill generates a summary of the flow. The flow summary also displays its creation date.

What to do next

You can regenerate the flow summary by selecting the Refresh summary icon next to the summary creation date.

Parent Topic:Building flows

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AI
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