Turn on AI skills for Playbooks
Turn on the ServiceNow Otto for Creator skills for using generative AI for creating and managing Playbooks.
Before you begin
- Install the ServiceNow Otto for Creator application. For more information, see .
- Role required: admin
About this task
You can use AI to generate a playbook, a summary of a playbook, or recommendations for placeholder activities. To enable these features, activate the corresponding AI skill in AI Admin Hub.
|
AI capability |
AI skill name |
|---|---|
|
Playbook generationPlaybook generation with images | |
|
Playbook generation with KB | |
|
Playbook recommendations | |
|
Playbook summarization |
Procedure
-
Navigate to Admin > AI Admin Hub > AI Skills.
-
In the workflow list, select Creator.
-
In the search box, search for
Playbookskills. -
On the skill tile, select Turn on.
If a skill is already turned on, you see the option to deactivate the skill.
[Omitted image "ai-skills-playbook.png"] Alt text: Activate or deactivate generative AI skills for Playbooks.
Result
Generative AI skills for Playbooks are active on your instance.
Parent Topic:Configuring Playbooks
Related topics
---
title: Turn on AI skills for Playbooks
description: Turn on the ServiceNow Otto for Creator skills for using generative AI for creating and managing Playbooks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/build-workflows/workflow-studio/turn-on-playbook-generation-skill.html
release: brazil
product: Workflow Studio
classification: workflow-studio
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Playbooks, Workflow Studio, Build workflows]
---
# Turn on AI skills for Playbooks
Turn on the ServiceNow Otto for Creator skills for using generative AI for creating and managing Playbooks.
## Before you begin
- Install the ServiceNow Otto for Creator application. For more information, see .
- Role required: admin
## About this task
You can use AI to generate a playbook, a summary of a playbook, or recommendations for placeholder activities. To enable these features, activate the corresponding AI skill in AI Admin Hub.
<table id="table_cmj_fxg_lkc"><thead><tr><th>
AI capability
</th><th>
AI skill name
</th></tr></thead><tbody><tr><td>
[Generate a playbook from text or image](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/generate-a-playbook-outline.md)
</td><td>
Playbook generationPlaybook generation with images
</td></tr><tr><td>
[Generate a playbook from a knowledge base article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/generate-playbook-from-kb.md)
</td><td>
Playbook generation with KB
</td></tr><tr><td>
[Generate recommendations for placeholder activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/generate-playbook-recommendations.md)
</td><td>
Playbook recommendations
</td></tr><tr><td>
[Generate a playbook summary](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/generate-playbook-summary.md)
</td><td>
Playbook summarization
</td></tr></tbody>
</table>**Important:** The playbook generation skill requires a separate subscription to ServiceNow Otto for Creator.
## Procedure
1. Navigate to **Admin** > **AI Admin Hub** > **AI Skills**.
2. In the workflow list, select **Creator**.
3. In the search box, search for `Playbook` skills.
4. On the skill tile, select **Turn on**.
If a skill is already turned on, you see the option to deactivate the skill.
\[Omitted image "ai-skills-playbook.png"\] Alt text: Activate or deactivate generative AI skills for Playbooks.
## Result
Generative AI skills for Playbooks are active on your instance.
**Parent Topic:**[Configuring Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/setting-up-process-automation-designer.md)
**Related topics**
[Generate a playbook from text or image](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/generate-a-playbook-outline.md)
[Change the default LLM for playbook generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/change-default-llm-playbook-generation.md)
| title | Turn on AI skills for Playbooks |
| description | Turn on the ServiceNow Otto for Creator skills for using generative AI for creating and managing Playbooks. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/build-workflows/workflow-studio/turn-on-playbook-generation-skill.html |
| release | brazil |
| product | Workflow Studio |
| classification | workflow-studio |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigurePlaybooksWorkflow StudioBuild workflows |