Update Multiple Records action
Look up and update multiple records as a single action. Using this action removes the need to separately look up a list of records and then process the list with For Each flow logic. Set field values with a template or add and configure them using data pills.
Roles and availability
Available as a Workflow Studio ServiceNow core action. Users with the flow_designer or admin role can add an action to a flow and define configuration details.
Fields
|
Field |
Description |
|---|---|
|
Table |
Select the table containing the records to look up and update. |
|
Conditions |
Define the filter conditions used to look up records. |
|
Field Values |
Set static or dynamic values of fields in the record. For example, to set the short description to a static value, select Short description and set the desired value. To add dynamic values, see Create a template value input. Important: The system does not support updating multiple journal fields such as the additional comments or work notes of a task record. |
|
Order by |
Select the field you want to use to sort the records when more than one record matches the defined conditions. |
|
Sort Type |
Determine whether to sort the records alphabetically in ascending or descending order. |
|
Don't fail on error |
Specify whether to continue running the flow when there is an error. |
[Omitted image "update-multiple-records-flow-designer.png"] Alt text: Example Update Multiple Records action in a flow.
Outputs
|
Field |
Description |
Data Type |
|---|---|---|
|
Count |
Number of records updated. If no records are updated, the count is 0. |
Integer |
|
Error Message |
Message that displays if the action produces an error. |
String |
|
Status |
The completion status of the action as a numeric value.- 0 (success)
|
Choice |
--- title: Update Multiple Records action description: Look up and update multiple records as a single action. Using this action removes the need to separately look up a list of records and then process the list with For Each flow logic. Set field values with a template or add and configure them using data pills. locale: en-US canonical_url: https://www.servicenow.com/docs/r/build-workflows/workflow-studio/update-multiple-records-flow-designer.html release: brazil product: Workflow Studio classification: workflow-studio topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Actions, Flows, subflows, and actions reference, Flows, subflows, and actions, Workflow Studio, Build workflows] --- # Update Multiple Records action Look up and update multiple records as a single action. Using this action removes the need to separately look up a list of records and then process the list with For Each flow logic. Set field values with a template or add and configure them using data pills. ## Roles and availability Available as a Workflow Studio ServiceNow core action. Users with the flow\_designer or admin role can add an action to a flow and define configuration details. ## Fields <table id="table_jx4_l23_pkb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Table </td><td> Select the table containing the records to look up and update. </td></tr><tr><td> Conditions </td><td> Define the filter conditions used to look up records. </td></tr><tr><td> Field Values </td><td> Set static or dynamic values of fields in the record. For example, to set the short description to a static value, select **Short description** and set the desired value. To add dynamic values, see [Create a template value input](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/template-value.md). **Important:** The system does not support updating multiple journal fields such as the additional comments or work notes of a task record. </td></tr><tr><td> Order by </td><td> Select the field you want to use to sort the records when more than one record matches the defined conditions. </td></tr><tr><td> Sort Type </td><td> Determine whether to sort the records alphabetically in ascending or descending order. </td></tr><tr><td> Don't fail on error </td><td> Specify whether to continue running the flow when there is an error. </td></tr></tbody> </table>## Example \[Omitted image "update-multiple-records-flow-designer.png"\] Alt text: Example Update Multiple Records action in a flow. ## Outputs <table id="table_ewh_qqm_tkb"><thead><tr><th> Field </th><th> Description </th><th> Data Type </th></tr></thead><tbody><tr><td> Count </td><td> Number of records updated. If no records are updated, the count is 0. </td><td> Integer </td></tr><tr><td> Error Message </td><td> Message that displays if the action produces an error. </td><td> String </td></tr><tr><td> Status </td><td> The completion status of the action as a numeric value.- 0 \(success\) - 1 \(error\) </td><td> Choice </td></tr></tbody> </table>**Parent Topic:**[Workflow Studio actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/flow-actions.md)
| title | Update Multiple Records action |
| description | Look up and update multiple records as a single action. Using this action removes the need to separately look up a list of records and then process the list with For Each flow logic. Set field values with a template or add and configure them using data pills. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/build-workflows/workflow-studio/update-multiple-records-flow-designer.html |
| release | brazil |
| product | Workflow Studio |
| classification | workflow-studio |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ActionsFlowssubflowsand actions referenceFlowssubflowsand actionsWorkflow StudioBuild workflows |