Visual Task Board \(VTB\) Spoke

reference brazil Updated Sep 10, 2026 2 min read vtb-actions.md
Raw file servicenow.com

Provides VTB actions for flow designers to manage the boards, lanes, cards, board members, and assignees.

Action

Description

Action Inputs

Action Outputs

Create Freeform VTB Action

Creates a Freeform VTB for any task type. The default lanes are: Todo, Doing, and Done. These lanes can be modified with actions: Add Lane, Rename Lane, Reorder Lane, and Delete Lane

  • Name
  • Board Owner
  • Default view
  • Label visibility
  • Picker visibility
  • Background color

Board record

Create Flexible VTB Action

Creates a Flexible VTB bound to a single Task table. The default lanes are: Todo, Doing, and Done. These lanes can be modified with actions: Add Lane, Rename Lane, Reorder Lane, and Delete Lane

  • Name
  • Task table
  • Filter
  • Board Owner
  • Default view
  • Label visibility
  • Picker visibility
  • Background color

Board record

Create Guided VTB Action

Creates a data-driven VTB bound to a single Task table along with the fields the lanes are derived.

  • Name
  • Task table
  • Land field
  • Filter
  • Board Owner
  • Default view
  • Label visibility
  • Picker visibility
  • Background color

Board record

Add VTB Member Action

Add a user to a VTB. Only members of the VTB can access the board, Any VTB member can add other members.

  • Board record
  • User record

N/A

Remove VTB Member Action

Remove a user from a VTB. Only members of a VTB can access the board. Any VTB member can remove other members.

  • Board record
  • User record

N/A

Action

Description

Action Steps

State

Add VTB lane

Add a lane to a Freeform or Flexible VTB. This action does not apply to Guided boards, which are constrained to fixed lanes based on fields configured.

  • Board record
  • Lane name

VTB lane record

Rename VTB Lane

Rename an existing lane on a Freeform or Flexible VTB.

  • Lane record
  • New lane name

N/A

Reorder VTB Lane

Reorder lanes on any VTB.

  • Lane record
  • New lane name

N/A

Delete VTB Lane

Delete an existing lane from a Freeform or Flexible VTB.

Lane record

N/A

Flow/Action

Description

Action Steps

State

Create VTB Card

Create a VTB card on a Freeform board for a task.

  • Lane record
  • Task record

Card record

Assign VTB Card

Assign a user to a VTB card.

  • Card record
  • User record

N/A

Move VTB Card

Move a VTB card from one lane to another lane. Note: For Flexible boards, use the Update Record action to change the state of the underlying task. For Guided boards, this action changes the field on the task associated with that card.

  • Card record
  • Lane record

N/A

Remove Assignee from VTB Card

Remove an assignee from a card.

Card record

N/A

**Parent Topic:**[Spokes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/spokes.md)

Related topics

Visual Task Boards

Search documentation
Search document titles and file paths on the brazil branch