Components installed with Agent-Initiated Messaging Interface

reference brazil Updated Sep 10, 2026 1 min read installed-with-agent-init-messg.md

Several types of components are installed with installation of the Agent-Initiated Messaging Interface application, including tables, plugins, and ServiceNow Store applications.

Note: The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

Tables installed

Table	Description
Agent initiated messaging configuration [sn_agent_initiated_msg_config]	Extends the application file. Base table for all service channel configurations for composing agent-initiated messages.

Plugins installed

Plugin	Description
Conversational Messaging (com.glide.messaging.awa	Enables messaging actions that are performed when an event occurs.

ServiceNow Store applications installed

Application	Description
Agent Messaging Component	Contains UI components for composing agent-initiated messages.

Parent Topic:Configuring Agent-Initiated Messaging Interface

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---
title: Components installed with Agent-Initiated Messaging Interface
description: Several types of components are installed with installation of the Agent-Initiated Messaging Interface application, including tables, plugins, and ServiceNow Store applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/agent-chat/installed-with-agent-init-messg.html
release: brazil
product: Agent Chat
classification: agent-chat
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Agent-Initiated Messaging Interface, Configure, Agent Chat, Conversational Interfaces]
---

# Components installed with Agent-Initiated Messaging Interface

Several types of components are installed with installation of the Agent-Initiated Messaging Interface application, including tables, plugins, and ServiceNow Store applications.

**Note:** The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/find-components.md).

## Tables installed

|Table|Description|
|-----|-----------|
|Agent initiated messaging configuration \[sn\_agent\_initiated\_msg\_config\]|Extends the application file. Base table for all service channel configurations for composing agent-initiated messages.|

## Plugins installed

|Plugin|Description|
|------|-----------|
|Conversational Messaging \(com.glide.messaging.awa|Enables messaging actions that are performed when an event occurs.|

## ServiceNow Store applications installed

|Application|Description|
|-----------|-----------|
|Agent Messaging Component|Contains UI components for composing agent-initiated messages.|

**Parent Topic:**[Configuring Agent-Initiated Messaging Interface](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/agent-chat/config-agent-init-messg-interface.md)