Additional resources for Conversational Interfaces

---
title: Additional resources for Conversational Interfaces
description: If you’re looking for Conversational Interfaces \(CI\) best practices, troubleshooting, or other implementation guidelines, select a feature or resource type to discover ServiceNow resources on other relevant websites.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/ci-additional-resources.html
release: brazil
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Conversational Interfaces]
---

# Additional resources for Conversational Interfaces

If you’re looking for Conversational Interfaces \(CI\) best practices, troubleshooting, or other implementation guidelines, select a feature or resource type to discover ServiceNow® resources on other relevant websites.

<table id="table_v41_hxt_bzb" class="custom-rows"><thead><tr><th class="filter">

CI features

</th><th class="filter">

Resource type

</th><th>

Resources

</th></tr></thead><tbody><tr><td>

Agent Chat

</td><td>

Getting Started

</td><td>

[Agent Chat quick start guide \(ServiceNow Community\)](https://www.servicenow.com/community/agent-chat-routing-and-sidebar/agent-chat-quick-start-guide/ta-p/2417575)

</td></tr><tr><td>

Agent Chat

</td><td>

FAQs

</td><td>

[Agent Chat FAQ](https://www.servicenow.com/community/agent-chat-routing-and-sidebar/agent-chat-faq-s/ta-p/2306678)

</td></tr><tr><td>

ServiceNow Otto for Virtual Agent

</td><td>

Release notes

</td><td>

[https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/virtual-agent-rn.md](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/virtual-agent-rn.md)

</td></tr><tr><td>

Now Assist in Virtual Agent

</td><td>

Tips and examples

</td><td>

[When to consider Now Assist in Virtual Agent](https://www.servicenow.com/community/virtual-agent-nlu-articles/when-to-consider-using-now-assist-in-virtual-agent/ta-p/2772476)

 [How to request catalog items in Now Assist in Virtual Agent](https://www.servicenow.com/community/virtual-agent-nlu-articles/how-to-request-catalog-items-in-now-assist-in-virtual-agent/ta-p/2747811)

 [Now Assist in Virtual Agent conversational catalog ordering](https://www.youtube.com/watch?v=I_Z45wIMPh4&list=PLkGSnjw5y2U407_1UQQaVVrD13-MFi5ia&index=7)

 [Migrating NLU topics to LLM](https://www.servicenow.com/community/virtual-agent-nlu-articles/now-assist-in-virtual-agent-migrating-nlu-topics-to-llm-nbsp/ta-p/2980214)

</td></tr><tr><td>

Sidebar

</td><td>

Tips and examples

</td><td>

[Enable Sidebar users to collaborate with Microsoft Teams users](https://www.youtube.com/watch?v=dxo-o0AKReo)

</td></tr><tr><td>

Sidebar

</td><td>

FAQs

</td><td>

[Sidebar FAQ](https://www.servicenow.com/community/agent-chat-routing-and-sidebar/sidebar-faqs/ta-p/2309527)

</td></tr><tr><td>

Virtual Agent

</td><td>

Release notes

</td><td>

[https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/virtual-agent-rn.md](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/release-notes/virtual-agent-rn.md)

</td></tr><tr><td>

Virtual Agent

</td><td>

Getting Started

</td><td>

[Virtual Agent and NLU Quick Start Guide](https://www.servicenow.com/community/virtual-agent-nlu-articles/virtual-agent-and-nlu-quick-start-guide/ta-p/2308061)

</td></tr><tr><td>

Virtual Agent

</td><td>

Best practices

</td><td>

[The 7 habits for a highly effective chatbot](https://www.servicenow.com/community/virtual-agent-nlu-articles/7-habits-for-a-highly-effective-chatbot/ta-p/2308345)

</td></tr><tr><td>

Virtual Agent

</td><td>

Tips and examples

</td><td>

[Virtual Agent - Tips for Implementation Success](https://www.servicenow.com/community/virtual-agent-nlu-articles/virtual-agent-tips-for-implementation-success/ta-p/2310400)

 [Virtual Agent implementation checklist - a deeper dive](https://www.servicenow.com/community/virtual-agent-nlu-articles/virtual-agent-implementation-checklist-a-deeper-dive/ta-p/2306564)

</td></tr><tr><td>

Virtual Agent

</td><td>

FAQs

</td><td>

[Virtual Agent FAQs](https://www.servicenow.com/community/virtual-agent-nlu-articles/virtual-agent-faqs-up-to-vancouver-release/ta-p/2349558)

 [Virtual Agent NLU FAQs](https://www.servicenow.com/community/virtual-agent-nlu-articles/nlu-faq-best-practices-and-general-troubleshooting/ta-p/2305991)

</td></tr></tbody>
</table>