\(Legacy\) Hide or reveal the Show me everything button
task brazil Updated Sep 10, 2026 1 min read hide-reveal-showme-button-nlu.md
Set properties to hide or reveal the Show me everything button in Virtual Agent conversations that use NLU/Keyword (Natural Language Understanding) topic discovery.
Before you begin
Role required: virtual_agent_admin or admin
About this task
By default, the greeting portion of a Virtual Agent conversation includes a Show me everything button, which brings up the entire list of available Virtual Agent topics and a search filter. Use the following steps to toggle the Show me everything button for NLU/Keyword topic discovery.
Procedure
-
Navigate to All > sys_properties.list.
-
Under glide.cs.disable.show_me_everything, set the value to
TRUE.
Result
The Show me everything button is removed from the greeting messages in your Virtual Agent conversations.
36 lines · 1.5 KB
--- title: \(Legacy\) Hide or reveal the Show me everything button description: Set properties to hide or reveal the Show me everything button in Virtual Agent conversations that use NLU/Keyword \(Natural Language Understanding\) topic discovery. locale: en-US canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/hide-reveal-showme-button-nlu.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Working with NLU setup topics, Customizing an NLU chat experience, Configure NLU, \(Legacy\) Virtual Agent for NLU, Conversational Interfaces] --- # \(Legacy\) Hide or reveal the Show me everything button Set properties to hide or reveal the **Show me everything** button in Virtual Agent conversations that use NLU/Keyword \(Natural Language Understanding\) topic discovery. ## Before you begin Role required: virtual\_agent\_admin or admin ## About this task By default, the greeting portion of a Virtual Agent conversation includes a **Show me everything** button, which brings up the entire list of available Virtual Agent topics and a search filter. Use the following steps to toggle the **Show me everything** button for NLU/Keyword topic discovery. ## Procedure 1. Navigate to **All** > **__sys\_properties.list__**. 2. Under **glide.cs.disable.show\_me\_everything**, set the value to `TRUE`. ## Result The **Show me everything** button is removed from the greeting messages in your Virtual Agent conversations.
| title | \(Legacy\) Hide or reveal the Show me everything button |
| description | Set properties to hide or reveal the Show me everything button in Virtual Agent conversations that use NLU/Keyword \(Natural Language Understanding\) topic discovery. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/conversational-interfaces/hide-reveal-showme-button-nlu.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Working with NLU setup topicsCustomizing an NLU chat experienceConfigure NLU\(Legacy\) Virtual Agent for NLUConversational Interfaces |