\(Legacy\) Hide or reveal the Show me everything button

task brazil Updated Sep 10, 2026 1 min read hide-reveal-showme-button-nlu.md
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Set properties to hide or reveal the Show me everything button in Virtual Agent conversations that use NLU/Keyword (Natural Language Understanding) topic discovery.

Before you begin

Role required: virtual_agent_admin or admin

About this task

By default, the greeting portion of a Virtual Agent conversation includes a Show me everything button, which brings up the entire list of available Virtual Agent topics and a search filter. Use the following steps to toggle the Show me everything button for NLU/Keyword topic discovery.

Procedure

  1. Navigate to All > sys_properties.list.

  2. Under glide.cs.disable.show_me_everything, set the value to TRUE.

Result

The Show me everything button is removed from the greeting messages in your Virtual Agent conversations.

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