Integrating Sidebar and activity stream
For agents to post Sidebar discussions in the activity stream, Sidebar must be integrated with the activity stream and Sidebar options must display in the post filters. If the Sidebar options don’t display in the post filters, you must add them.
Before you begin
Role required: admin
Note: List of post types without Sidebar options:
[Omitted image "post-types-menu-1.png"] Alt text: Post types menu without Sidebar options.
Procedure
-
If Sidebar was automatically installed in the workspace:
-
Check the
sys_propertiesfile for the record glide.ui.{table_name}_activity.fields where {table_name} is the parent record table name. -
If the
sys_propertiesfile record exists for the record table, check whether it includes Sidebar discussion and Sidebar posted message. If it doesn't, add Sidebar discussion and Sidebar posted message at the end of the existing value.[Omitted image "activity-stream-post-type-filter.png"] Alt text: sys_properties file record for activity stream post type filter instructions. Sidebar discussion and Sidebar posted message are highlighted in the Value field.
-
-
If Sidebar was manually added for a record in a workspace:
-
Check the
sys_propertiesfile for glide.ui.{table_name}_activity.fields where {table_name} is the parent record table name. -
If the
sys_propertiesfile record exists for the record table, check whether it includes Sidebar discussion and Sidebar posted message. If it doesn't, add Sidebar discussion and Sidebar posted message at the end of the existing value.[Omitted image "activity-stream-post-type-filter.png"] Alt text: sys_properties file record for activity stream post type filter instructions.
-
If the
sys_propertiesfile record doesn’t exist for the record table, it loads the default filters which contain Sidebar filters. Note: List of post types with Sidebar options:
[Omitted image "sidebar-same-post-type.png"] Alt text: Post types menu with sidebar options highlighted.
-
---
title: Integrating Sidebar and activity stream
description: For agents to post Sidebar discussions in the activity stream, Sidebar must be integrated with the activity stream and Sidebar options must display in the post filters. If the Sidebar options don’t display in the post filters, you must add them.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/sidebar/integrate-sidebar-activity-stream.html
release: brazil
product: Sidebar
classification: sidebar
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Sidebar, Sidebar, Conversational Interfaces]
---
# Integrating Sidebar and activity stream
For agents to post Sidebar discussions in the activity stream, Sidebar must be integrated with the activity stream and Sidebar options must display in the post filters. If the Sidebar options don’t display in the post filters, you must add them.
## Before you begin
Role required: admin
**Note:** List of post types without Sidebar options:
\[Omitted image "post-types-menu-1.png"\] Alt text: Post types menu without Sidebar options.
## Procedure
1. If Sidebar was automatically installed in the workspace:
1. Check the `sys_properties` file for the record glide.ui.\{table\_name\}\_activity.fields where \{table\_name\} is the parent record table name.
2. If the `sys_properties` file record exists for the record table, check whether it includes **Sidebar discussion** and **Sidebar posted message**. If it doesn't, add **Sidebar discussion** and **Sidebar posted message** at the end of the existing value.
\[Omitted image "activity-stream-post-type-filter.png"\] Alt text: sys\_properties file record for activity stream post type filter instructions. Sidebar discussion and Sidebar posted message are highlighted in the Value field.
2. If Sidebar was manually added for a record in a workspace:
1. Check the `sys_properties` file for glide.ui.\{table\_name\}\_activity.fields where \{table\_name\} is the parent record table name.
2. If the `sys_properties` file record exists for the record table, check whether it includes **Sidebar discussion** and **Sidebar posted message**. If it doesn't, add **Sidebar discussion** and **Sidebar posted message** at the end of the existing value.
\[Omitted image "activity-stream-post-type-filter.png"\] Alt text: sys\_properties file record for activity stream post type filter instructions.
3. If the `sys_properties` file record doesn’t exist for the record table, it loads the default filters which contain Sidebar filters.
**Note:** List of post types with Sidebar options:
\[Omitted image "sidebar-same-post-type.png"\] Alt text: Post types menu with sidebar options highlighted.
| title | Integrating Sidebar and activity stream |
| description | For agents to post Sidebar discussions in the activity stream, Sidebar must be integrated with the activity stream and Sidebar options must display in the post filters. If the Sidebar options don’t display in the post filters, you must add them. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/conversational-interfaces/sidebar/integrate-sidebar-activity-stream.html |
| release | brazil |
| product | Sidebar |
| classification | sidebar |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring SidebarSidebarConversational Interfaces |