Manage Microsoft Teams permissions
Configure which groups or users can access Sidebar discussions in Microsoft Teams.
Before you begin
Role required: admin
Procedure
-
Navigate to All > Conversational Interfaces > Settings.
-
Select Sidebar.
-
From the Manage drop-down list on the Integrations card, select View permissions.
The Microsoft Teams permissions page appears.
-
Select the Groups tab or the Users tab.
|
Field |
Description |
|---|---|
|
Filter by |
Use the filter fields to limit which users display in the Available users list. |
|
Apply Filter button |
Select Apply Filter to limit the groups in the Available Groups list using the filter fields. |
|
Available groups |
Select the groups that can access the Sidebar discussions in Microsoft Teams. |
|
Selected groups |
List of the groups that can access Sidebar discussions in Microsoft Teams. To remove access, select X next to the group name. Note: All of the users in the selected group will have access to the discussions. |
|
Field |
Description |
|---|---|
|
Filter by |
Use the filter fields to limit which groups display in the Available groups list. |
|
Apply Filter button |
Select Apply Filter to limit the users in the Available users list using the filter fields. |
|
Available users |
Select the users that can access the Sidebar discussions in Microsoft Teams. |
|
Selected users |
List of the users that can access Sidebar discussions in Microsoft Teams. To remove access, select X next to the user name. |
---
title: Manage Microsoft Teams permissions
description: Configure which groups or users can access Sidebar discussions in Microsoft Teams.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/sidebar/manage-teams-permissions.html
release: brazil
product: Sidebar
classification: sidebar
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Sidebar and Microsoft Teams, Configuring Sidebar, Sidebar, Conversational Interfaces]
---
# Manage Microsoft Teams permissions
Configure which groups or users can access Sidebar discussions in Microsoft Teams.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **Conversational Interfaces** > **Settings**.
2. Select Sidebar.
3. From the **Manage** drop-down list on the Integrations card, select **View permissions**.
The Microsoft Teams permissions page appears.
4. Select the **Groups** tab or the **Users** tab.
<table id="table_ocx_kmx_fyb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Filter by
</td><td>
Use the filter fields to limit which users display in the Available users list.
</td></tr><tr><td>
Apply Filter button
</td><td>
Select **Apply Filter** to limit the groups in the Available Groups list using the filter fields.
</td></tr><tr><td>
Available groups
</td><td>
Select the groups that can access the Sidebar discussions in Microsoft Teams.
</td></tr><tr><td>
Selected groups
</td><td>
List of the groups that can access Sidebar discussions in Microsoft Teams. To remove access, select X next to the group name.
**Note:** All of the users in the selected group will have access to the discussions.
</td></tr></tbody>
</table><table id="table_rqb_lnx_fyb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Filter by
</td><td>
Use the filter fields to limit which groups display in the Available groups list.
</td></tr><tr><td>
Apply Filter button
</td><td>
Select **Apply Filter** to limit the users in the Available users list using the filter fields.
</td></tr><tr><td>
Available users
</td><td>
Select the users that can access the Sidebar discussions in Microsoft Teams.
</td></tr><tr><td>
Selected users
</td><td>
List of the users that can access Sidebar discussions in Microsoft Teams. To remove access, select X next to the user name.
</td></tr></tbody>
</table>5. Select **Save**.
| title | Manage Microsoft Teams permissions |
| description | Configure which groups or users can access Sidebar discussions in Microsoft Teams. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/conversational-interfaces/sidebar/manage-teams-permissions.html |
| release | brazil |
| product | Sidebar |
| classification | sidebar |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Sidebar and Microsoft TeamsConfiguring SidebarSidebarConversational Interfaces |