Using Microsoft Power Virtual Agents as a secondary bot with Virtual Agent Bot Interconnect
concept brazil Updated Sep 10, 2026 1 min read using-va-api-ms-powerva.md
With Bot Interconnect, you can use ServiceNow® Virtual Agent as the primary bot with a Microsoft Power Virtual Agents secondary bot. All of the skills and topics available to Power Virtual Agents are made available to and executable from channels that are configured for ServiceNow® Bot Interconnect.
Prerequisites
This bot configuration requires the following:
- A Brazil ServiceNow instance
- Virtual Agent Bot Interconnect Store application
- A Microsoft Power Virtual Agents account for testing
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--- title: Using Microsoft Power Virtual Agents as a secondary bot with Virtual Agent Bot Interconnect description: With Bot Interconnect, you can use ServiceNow Virtual Agent as the primary bot with a Microsoft Power Virtual Agents secondary bot. All of the skills and topics available to Power Virtual Agents are made available to and executable from channels that are configured for ServiceNow Bot Interconnect. locale: en-US canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/using-va-api-ms-powerva.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Virtual Agent Bot Interconnect, Conversational Interfaces] --- # Using Microsoft Power Virtual Agents as a secondary bot with Virtual Agent Bot Interconnect With Bot Interconnect, you can use ServiceNow® Virtual Agent as the primary bot with a Microsoft Power Virtual Agents secondary bot. All of the skills and topics available to Power Virtual Agents are made available to and executable from channels that are configured for ServiceNow® Bot Interconnect. ## Prerequisites This bot configuration requires the following: - A Brazil ServiceNow instance - Virtual Agent Bot Interconnect Store application - A Microsoft Power Virtual Agents account for testing
| title | Using Microsoft Power Virtual Agents as a secondary bot with Virtual Agent Bot Interconnect |
| description | With Bot Interconnect, you can use ServiceNow Virtual Agent as the primary bot with a Microsoft Power Virtual Agents secondary bot. All of the skills and topics available to Power Virtual Agents are made available to and executable from channels that are configured for ServiceNow Bot Interconnect. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/conversational-interfaces/using-va-api-ms-powerva.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Virtual Agent Bot InterconnectConversational Interfaces |