\(Legacy\) Virtual Agent Designer All prebuilt topics page

reference brazil Updated Sep 10, 2026 1 min read vad-additional-topics-list.md
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When you install prebuilt conversations, such as ITSM Virtual Agent, some topics may not appear on the home page unless you install their dependent plugins. This page shows the additional topics that are available.

For more information about ITSM prebuilt topics, see ITSM Virtual Agent.

Field

Description

Topic

Name of the topic. If its Status is Available to use, select the topic to open it in Virtual Agent Designer.

Documentation

Link to related ServiceNow documentation for the topic.


Dependencies

The plugins that are needed to use the topic. Select a dependency to go to its documentation and learn how to install it.Note: Some plugins may require the admin role to install.

Status

Value denoting whether you need to install a spoke or plugin, or if the requirements are met and the topic is available to use.

**Parent Topic:**[\(Legacy\) Virtual Agent Designer interface reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/vad-reference-nlu.md)
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