\(Legacy\) Topic Properties tab for NLU

reference brazil Updated Sep 10, 2026 1 min read vad-topic-properties-tab-nlu.md
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Use the Topic Properties tab to identify a topic and how it's used. You can control who uses the topic and what channels it can run in.

If you enable NLU/Keyword in Virtual Agent settings, the topic Properties tab includes fields for identifying the NLU model and intent for the topic.

For more information, see (Legacy) Create a topic form and (Legacy) Creating a Virtual Agent NLU topic.

Topic Properties tab with NLU topic discovery

[Omitted image "topic-properties-nlu.png"] Alt text: The Natural Language Understanding section appears on the topic Properties tab for NLU topics.

Field

Description

Application scope

Select the application scope where the topic becomes available.Note: The application scope cannot be changed once the topic is created.

Model type

Type of model for this topic, either LLM or NLU/keyword. The model type is locked when you create the topic.Note: This field is visible only if you installed Now Assist in Virtual Agent.

Type

Type of topic, including basic topic, topic block, setup topic, and small talk topic.

Internal name

Internal name for the topic, not seen by customers.

Display name

Topic name displayed for customers.

Topic description

Description used to denote what this topic is used for.

NLU model

NLU model mapped to the topic.

Associated intent

NLU intent connected to the model and topic.

Enable DialogActs

Toggle to allow Virtual Agent to react dynamically to user statements.

Confirm modified values with users

Toggle to allow Virtual Agent to send confirmation messages to users when a value change is detected.

**Parent Topic:**[\(Legacy\) Virtual Agent Designer interface reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/vad-reference-nlu.md)
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