Hide or reveal the Show me everything button

task brazil Updated Sep 10, 2026 1 min read hide-reveal-showme-button.md
Raw file servicenow.com

Set properties to hide or reveal the Show me everything button in Virtual Agent conversations.

Before you begin

Role required: virtual_agent_admin or admin

Duplicate the Virtual Agent greeting Setup topic you want to use for your conversation. For example, Now Assist - Greeting. For more information, see Duplicating a Virtual Agent topic.

About this task

The greeting topic of a Virtual Agent includes a Show me everything button by default. This button displays the full list of available Virtual Agent topics as well as a search filter. Use the following instructions to hide the Show me everything button in your Virtual Agent conversations.

Procedure

  1. Navigate to All > Conversational Interfaces > Assistant Designer.

  2. Select the Asset library tab.

  3. In the Asset library, open the greeting Setup topic you've duplicated.

    The asset opens in the topic editor.

  4. In the Flow tab, select the Send skill picker node.[Omitted image "sme-button-greeting-topic-flow.png"] Alt text: Topic flow tab with Send skill picker node highlighted on canvas.

    The Script action utility control for the Send skill picker node opens in the property sheet.

  5. In the property sheet, select the Script that defines the operation of the node button [Omitted image "icon-script.png"] Alt text:.

  6. In Line 3 of the script, set the "hideShowMeEverything" value from false to true.[Omitted image "sme-button-action-expression-window.png"] Alt text: Send skill picker node Action Expression window with hideShowMeEverything value set to true.

  7. Select Save.

    The greeting Setup topic activates, and the Show me everything button disappears from the Virtual Agent chat where the topic is used.

  8. Select Publish.

What to do next

To reveal the Show me everything button again, set the "hideShowMeEverything" value from true to false.

The duplicated greeting Setup topic is associated with the LLM assistant as the original topic. You can associate the duplicate with another LLM assistant. For more information, see Customizing a Virtual Agent chat experience.

Keywords Show me everything buttonVirtual AgentLLMLarge Language ModelNow Assistgreeting Setup topicAsset
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