Configure branding for your self-configured bot

task brazil Updated Sep 10, 2026 1 min read slack-brand-self-configured.md
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Configure your self-configured Slack app's branding. You have the flexibility to customize the default ServiceNow branding for the Slack self-configured bot name and icon.

Before you begin

Verify that you have completed integrating Virtual Agent with a aelf-configured bot in Slack before customizing the branding options.

Role required: admin

Procedure

  1. Log in to the Slack admin center.

  2. Select Your apps and select a bot from for which you want to change the branding settings.

  3. Navigate to Settings > Basic Information > Display Information.

  4. In the Display Information section, you can update the following details:

    1. App name: Name of your Self-configured bot.

    2. Short description: A short sentence describing your Self-configured bot.

    3. App icon & Preview: Image representing your Self-configured bot on the conversation body.

      Note: Verify that the image you would like to upload as the app icon is a square between 512 px by 512 px and 2000 px by 2000 px.

    4. Background color: Background color of your bot icon while on the conversation body.

    5. Long description: Description of your self-configured bot to show on your App Detail page.

  5. Select Save Changes.

Parent Topic:Configure Virtual Agent settings for Slack

Keywords configurebrandingself-configured botSlacknameicon
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