Remove Conversational Integration with Microsoft Teams

---
title: Remove Conversational Integration with Microsoft Teams
description: Remove the integrations between your ServiceNow Virtual Agent bot or the Self-configured bots and Microsoft Teams to disassociate the app with your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/virtual-agent/uninstall\_va\_msteams.html
release: brazil
product: Virtual Agent
classification: virtual-agent
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [MS, Microsoft, Teams, Virtual Agent, self-configured, conversational integration, remove integration]
breadcrumb: [Install, Microsoft Teams, Integrate VA with messaging apps, Conversational Integration apps for Virtual Agent, Conversational Interfaces]
---

# Remove Conversational Integration with Microsoft Teams

Remove the integrations between your ServiceNow Virtual Agent bot or the Self-configured bots and Microsoft Teams to disassociate the app with your ServiceNow instance.

## Before you begin

Roles required:

-   Virtual\_agent\_admin and external\_app\_install\_admin or admin
-   Administrator for third-party applications

## Procedure

1.  Navigate to **All** > **Conversational Interfaces** > **Channels and Integrations**.

2.  On the Channels and integrations page, on the Microsoft Teams tile, select **Manage**

3.  In the Manage Microsoft Teams channel page, find the integration \(Now Virtual Agent bot or the Self-configured bot\) that you would like to remove, select the manage bot icon \[Omitted image "manage-bot-icon.png"\] Alt text: Manage bot icon., and select **Remove integration**.

    \[Omitted image "remove-snva-integration.png"\] Alt text: Remove integration option with ServiceNow Virtual Agent.

    \[Omitted image "remove-self-bot-integration.png"\] Alt text: Remove integration option with Self-configured bot.

4.  In the Remove integration confirmation message, select **Remove** to continue removing the integration.\[Omitted image "remove-integration-success.png"\] Alt text: Banner message confirming removed integration with Microsoft Teams.

    The Virtual Agent integration with the selected Microsoft Teams bot has been removed.


**Parent Topic:**[Install Conversational Integration with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/virtual-agent/teams-install.md)