Date Time user input control
Use the Date Time user input control in a Virtual Agent topic to enable the user to select a calendar date, time (hours and minutes), or both.
Date Time user input control properties
The Date Time user input control accepts inputs from a calendar selection, or by entering plain language in the Virtual Agent chat window. If you type your answer, the Virtual Agent accepts different inputs depending on how your region handles dates. For example, if you're in the United States, the input control supports the MM-DD-YYYY format, while a user in Spain enters the date in DD-MM-YYYY format.
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Date Time property |
Description |
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Name |
Name that identifies this node in the topic flow. |
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Variable Name |
Name of the variable that stores the user response to this prompt. The variable name is automatically created from the Node name property. |
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Allow automatic slot-filling |
Toggle to allow this node’s value to be automatically set by other nodes, as well as during topic discovery. When this toggle is activated, the Detail description field changes from dynamic Data Pill Picker and script options to a static text field. |
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Detail description |
Description of the information that you need from users. If the Allow automatic slot filling toggle is deactivated, you can create a dynamic detail description by selecting the Data Pill Picker icon [Omitted image "variable-reference-picker.png"] Alt text: to define conditions, or select the Open Editor icon [Omitted image "icon-script.png"] Alt text: to enter a script. If the Allow automatic slot filling toggle is activated, you can only enter a static description. [Omitted image "LLM-input-discoverable-toggle.png"] Alt text: When the Allow automatic slot-filling toggle is inactive, the detail description includes Data Pill Picker and script dynamic options. When the toggle is active, the Detail description field becomes static. |
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Input format |
Type of Date Time control to be displayed. Select one of the following formats:
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Advanced | |
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Enforce user prompt |
Toggle to open a field for a custom message shown to the user instead of the message generated by the large language model (LLM). You can create custom messages in plain language, input a script, or define conditions with the data pill picker. |
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Validation |
Add a script to validate the user input. For example, check if the user entered a valid email address. |
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Additional instructions for LLM |
Further instructions to the LLM, such as adding data formats, restrictions, or default values for user responses. You can create additional instructions in plain language, input a script, or define conditions with the data pill picker. |
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Hide or skip this node | |
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Conditionally show this node if |
No-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true. |
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Allow user to skip this node if |
No-code condition statement or low-code script that specifies a condition for letting users skip this node in the conversation. The condition must evaluate to true. You can set this field using either the condition builder or a script. If users enter a value such as |
Note: Asset library controls may display and function differently in other channels.
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Input properties |
Date Time prompt |
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[Omitted image "va-date-time-llm-3.png"] Alt text: All basic Date Time user input fields are openly available. Select any of the advanced options to toggle them open individually. |
[Omitted image "va-datetime-native.png"] Alt text: In the Web client, a calendar pop-up lets the user choose a date and time. |
| Channel | Support | Constraints |
|---|---|---|
| Microsoft Teams | Supported | None |
| Slack | Not Supported | None |
| SMS Twilio | Supported | Not applicable |
| Supported | None | |
| Google Chat | Supported | None |
Parent Topic:Assistant Designer user input controls
--- title: Date Time user input control description: Use the Date Time user input control in a Virtual Agent topic to enable the user to select a calendar date, time \(hours and minutes\), or both. locale: en-US canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/virtual-agent/va-date-time-input.html release: brazil product: Virtual Agent classification: virtual-agent topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 3 keywords: [Virtual Agent, Designer, Date, Time, User input, control, node, day, hour, minute, calendar] breadcrumb: [Assistant Designer user input controls, Assistant Designer interface reference, Reference, Virtual Agent, Conversational Interfaces] --- # Date Time user input control Use the Date Time user input control in a Virtual Agent topic to enable the user to select a calendar date, time \(hours and minutes\), or both. ## Date Time user input control properties The Date Time user input control accepts inputs from a calendar selection, or by entering plain language in the Virtual Agent chat window. If you type your answer, the Virtual Agent accepts different inputs depending on how your region handles dates. For example, if you're in the United States, the input control supports the MM-DD-YYYY format, while a user in Spain enters the date in DD-MM-YYYY format. <table id="table_m2v_xmj_h1c"><thead><tr><th> Date Time property </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name that identifies this node in the topic flow. </td></tr><tr><td> Variable Name </td><td> Name of the variable that stores the user response to this prompt. The variable name is automatically created from the **Node name** property. </td></tr><tr><td> Allow automatic slot-filling </td><td> Toggle to allow this node’s value to be automatically set by other nodes, as well as during topic discovery. When this toggle is activated, the Detail description field changes from dynamic Data Pill Picker and script options to a static text field. </td></tr><tr><td> Detail description </td><td> Description of the information that you need from users. If the **Allow automatic slot filling** toggle is deactivated, you can create a dynamic detail description by selecting the Data Pill Picker icon \[Omitted image "variable-reference-picker.png"\] Alt text: to define conditions, or select the Open Editor icon \[Omitted image "icon-script.png"\] Alt text: to enter a script. If the **Allow automatic slot filling** toggle is activated, you can only enter a static description. \[Omitted image "LLM-input-discoverable-toggle.png"\] Alt text: When the Allow automatic slot-filling toggle is inactive, the detail description includes Data Pill Picker and script dynamic options. When the toggle is active, the Detail description field becomes static. </td></tr><tr><td> Input format </td><td> Type of Date Time control to be displayed. Select one of the following formats: - **Date**: Shows only the monthly calendar for the user to select the date. - **DateTime**: Shows both a monthly calendar and time picker. - **Time**: Shows only the time picker for the user to select the time \(hours and minutes\). </td></tr><tr><td class="sub-head" colspan="2"> Advanced </td></tr><tr><td> Enforce user prompt </td><td> Toggle to open a field for a custom message shown to the user instead of the message generated by the large language model \(LLM\). You can create custom messages in plain language, input a script, or define conditions with the data pill picker. </td></tr><tr><td> Validation </td><td> Add a script to validate the user input. For example, check if the user entered a valid email address. </td></tr><tr><td> Additional instructions for LLM </td><td> Further instructions to the LLM, such as adding data formats, restrictions, or default values for user responses. You can create additional instructions in plain language, input a script, or define conditions with the data pill picker. </td></tr><tr><td class="sub-head" colspan="2"> Hide or skip this node </td></tr><tr><td> Conditionally show this node if </td><td> No-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true. </td></tr><tr><td> Allow user to skip this node if </td><td> No-code condition statement or low-code script that specifies a condition for letting users skip this node in the conversation. The condition must evaluate to true. You can set this field using either the condition builder or a script. If users enter a value such as `skip this step` when the conditions do not allow skipping, they receive a message saying the node cannot be skipped and are re-prompted to provide an answer. </td></tr></tbody> </table>## Example Date Time user input control **Note:** Asset library controls may display and function differently in other channels. <table id="table_u5s_lfr_11c"><thead><tr><th> Input properties </th><th> Date Time prompt </th></tr></thead><tbody><tr><td> \[Omitted image "va-date-time-llm-3.png"\] Alt text: All basic Date Time user input fields are openly available. Select any of the advanced options to toggle them open individually. </td><td> \[Omitted image "va-datetime-native.png"\] Alt text: In the Web client, a calendar pop-up lets the user choose a date and time. </td></tr></tbody> </table>## Channel support |Channel|Support|Constraints| |-------|-------|-----------| |Microsoft Teams|Supported|None| |Slack|Not Supported|None| |SMS Twilio|Supported|Not applicable| |WhatsApp|Supported|None| |Google Chat|Supported|None| **Parent Topic:**[Assistant Designer user input controls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/virtual-agent/va-user-inputs.md)
| title | Date Time user input control |
| description | Use the Date Time user input control in a Virtual Agent topic to enable the user to select a calendar date, time \(hours and minutes\), or both. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/conversational-interfaces/virtual-agent/va-date-time-input.html |
| release | brazil |
| product | Virtual Agent |
| classification | virtual-agent |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| keywords | Virtual AgentDesignerDateTimeUser inputcontrolnodedayhourminutecalendar |
| breadcrumb | Assistant Designer user input controlsAssistant Designer interface referenceReferenceVirtual AgentConversational Interfaces |